
Customer Service Engineer
Provide local business ownership in assigned areas. Provide and direct the performance of quality field engineering services to all (internal and external) employees in assigned areas. Aggressively promote services sales to grow business in the area. Assist with proposals, including market intelligence on pricing, work-scope, terms and conditions. Perform field engineering service work to properly serve the local customers. Identify product failures and assist in identifying possible root causes. Distribute information on customer issues so that all members of customer support team share common understanding and objectives
3 years of Engineering field experience
1 year of experience in customer support and the development of successful customer relationships
Six Sigma training is preferred
Customer Relationship Management
Time Management
Lead Generation
Root Cause Analysis
Leadership skills
Multitasking
Process Improvement
Strategic Planning
Verbal communication
Detail Oriented
written communication
According to JobzMall, the average salary range for a Customer Service Engineer in 3601 E La Palma Ave, Anaheim, CA 92806, USA is $59,000 to $86,000 per year. This range varies depending on experience and the company.
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ABB Ltd. operates as a power and automation technology company. The company provides solutions for secure, energy-efficient generation, transmission and distribution of electricity, and for increasing productivity in industrial, commercial and utility operations. It operates through five segments: Power Products; Power Systems; Discrete Automation and Motion; Low Voltage Products; and Process Automation.

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