
ELECTRIFICATION Sales Support Specialist - Configuration and Quotation
Are you a motivated and results-driven individual with a passion for electrification? Are you looking for a challenging role that allows you to utilize your technical skills and customer service expertise? Look no further! ABB is seeking a Sales Support Specialist for our Electrification division to support our customers in configuring and obtaining quotations for their electrification needs. As a part of our dynamic team, you will play a crucial role in driving sales and ensuring customer satisfaction. Join us and make a significant impact in shaping the future of electrification!
- Provide exceptional customer service to clients by responding promptly and accurately to inquiries and requests for quotations.
- Assist customers in understanding and configuring the appropriate electrification solutions for their specific needs.
- Collaborate with sales team members to identify potential customers and support them in closing sales.
- Maintain and update customer database with accurate and current information.
- Prepare and deliver quotations to customers in a timely manner, ensuring accuracy and completeness.
- Work closely with product and technical teams to ensure proper understanding and communication of product specifications and capabilities.
- Proactively identify and resolve any customer issues or concerns, providing effective solutions to ensure customer satisfaction.
- Keep up-to-date with industry trends and developments to effectively promote and position ABB's electrification products and services.
- Support the development and implementation of sales strategies to drive revenue growth and meet sales targets.
- Communicate and collaborate with cross-functional teams to ensure a seamless and efficient sales process.
- Maintain a high level of professionalism and represent ABB's brand and values at all times.
- Continuously seek opportunities to improve processes and procedures to enhance customer experience and sales efficiency.
- Handle administrative tasks such as preparing reports, tracking sales data, and managing documentation.
- Contribute to team meetings and provide insights and feedback to improve sales processes and strategy.
Knowledge Of Electrical Products: The Ideal Candidate Should Have A Strong Understanding Of Electrical Products, Such As Switchgear, Circuit Breakers, Transformers, And Motors, In Order To Effectively Support Sales Activities.
Technical Expertise: A Deep Understanding Of Electrical Systems And Their Components Is Crucial For A Sales Support Specialist. This Includes Knowledge Of Electrical Schematics, Codes, And Standards.
Configuration And Quotation Experience: Experience In Configuring And Quoting Complex Electrical Systems Is A Key Qualification For This Role. The Candidate Should Be Familiar With Abb's Product Portfolio And Able To Create Accurate And Competitive Quotes.
Sales Support Skills: The Role Of A Sales Support Specialist Requires Strong Communication And Customer Service Skills. The Candidate Should Be Able To Work Closely With Sales Teams And Customers To Understand Their Needs And Provide Timely And Accurate Support.
Organization And Attention To Detail: As A Sales Support Specialist, The Candidate Will Be Responsible For Managing Multiple Quotes And Configurations Simultaneously. Strong Organizational Skills And Attention To Detail Are Essential To Ensuring Accuracy And Efficiency In This Role.
Communication Skills
Project Management
Time Management
Attention to detail
customer service
Sales Support
Teamwork
Problem-Solving
Configuration
Technical Knowledge
Product Expertise
Quotation
Communication
Emotional Intelligence
Leadership
Time management
Interpersonal Skills
creativity
Teamwork
Adaptability
Problem-Solving
Decision-making
According to JobzMall, the average salary range for a ELECTRIFICATION Sales Support Specialist - Configuration and Quotation in Cdad. de Mexico, CDMX, Mexico is between $25,000 to $35,000 USD per year. However, this can vary depending on the specific company, industry, and level of experience of the individual. Some companies may offer a higher salary for this position, while others may offer a lower salary. It is important to research the specific company and their salary guidelines to get a better understanding of the potential salary for this role.
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ABB Ltd. operates as a power and automation technology company. The company provides solutions for secure, energy-efficient generation, transmission and distribution of electricity, and for increasing productivity in industrial, commercial and utility operations. It operates through five segments: Power Products; Power Systems; Discrete Automation and Motion; Low Voltage Products; and Process Automation.

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