Accenture

IT Technical Support Senior Analyst

Accenture

San Jose, CA, USA
Full-TimeDepends on ExperienceMid-LevelBachelors
Job Description

We are looking for an experienced IT Technical Support Senior Analyst to join our team at Accenture. This is an exciting opportunity to join one of the world's leading professional services companies and make a real impact on our global business.The ideal candidate for this position will have a proven track-record of providing high-level technical support and will possess strong problem-solving skills. They will be comfortable in a fast-paced environment and have excellent communication and interpersonal skills.The successful candidate will be a critical member of our IT team, working collaboratively with other teams to ensure our clients receive the highest level of technical support.Key qualifications:• Degree in Information Technology or related field• 5+ years of experience in IT technical support• Excellent communication and interpersonal skills• Ability to work independently and in a team environment• Proven problem-solving skills• Demonstrable experience in a fast-paced environment• Knowledge of industry-standard software and hardwareIf you are a talented and dedicated IT professional with the skills and drive to succeed in this role, we would be delighted to hear from you.

Where is this job?
This job is located at San Jose, CA, USA
Job Qualifications
  • Excellent Communication Skills

  • Ability To Work In A Fast-Paced Environment

  • Ability To Troubleshoot Technical Problems

  • Bachelor's Degree In Computer Science Or Related Field

  • Strong Customer Service Skills

  • Knowledge Of Computer Hardware And Software

  • Knowledge Of Network Systems

  • Ability To Quickly Learn New Technology

Required Skills
  • Project Management

  • Security

  • Virtualization

  • Networking

  • Troubleshooting

  • Software

  • Scripting

  • Active Directory

  • Database

  • customer service

  • Cloud Computing

  • Exchange

  • help desk

  • hardware

  • System Administration

Soft Skills
  • Communication

  • Leadership

  • Negotiation

  • Problem Solving

  • Time management

  • Interpersonal Skills

  • creativity

  • self-motivation

  • Teamwork

  • Adaptability

Compensation

According to JobzMall, the average salary range for a IT Technical Support Senior Analyst in San Jose, CA, USA is $90,000 to $120,000 per year. This salary range is based on data from employers, job postings, and job search websites.

Additional Information
Accenture is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedMarch 2nd, 2023
Apply BeforeMay 22nd, 2025
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About Accenture

Accenture is a leading global professional services company providing a range of strategy, consulting, digital, technology & operations services and solutions.

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