
Manager, Life Sciences Commercial CRM/Omnichannel
Are you a dynamic leader with a passion for driving innovation in the life sciences industry? Do you have a strong background in CRM and omnichannel strategy? Then we have an exciting opportunity for you! Accenture is seeking a highly skilled and motivated Manager to join our Life Sciences Commercial team. In this role, you will play a crucial role in helping our clients in the life sciences industry improve their customer engagement and drive business growth through the implementation of CRM and omnichannel solutions. If you have a proven track record of success in this field and are ready to take on a new challenge, we want to hear from you!
- Lead and manage client engagements, providing strategic direction and consulting expertise in the areas of CRM and omnichannel strategy for the life sciences industry.
- Collaborate with cross-functional teams to develop and implement innovative solutions that drive customer engagement and business growth for clients in the life sciences industry.
- Conduct in-depth analysis of client needs and industry trends to identify opportunities for improvement and develop actionable recommendations.
- Serve as a subject matter expert in CRM and omnichannel strategy, staying up-to-date on the latest industry developments and best practices.
- Develop and maintain strong relationships with clients, serving as a trusted advisor and driving long-term partnerships.
- Lead project delivery, ensuring timely and high-quality execution of deliverables within scope and budget.
- Mentor and coach junior team members, providing guidance and support to help them develop their skills and achieve their career goals.
- Collaborate with internal teams to develop and enhance Accenture's offerings in the life sciences industry, leveraging your expertise and industry insights.
- Proactively identify and pursue new business opportunities with existing and potential clients.
- Stay informed about market trends, competitor activities, and regulatory changes to continuously enhance our services and maintain a competitive edge.
Bachelor's Or Master's Degree In Life Sciences Or Related Field
Minimum Of 5 Years Of Experience In Commercial Crm And Omnichannel Strategy Within The Life Sciences Industry
Proven Track Record Of Successfully Implementing And Managing Crm And Omnichannel Initiatives For Life Sciences Clients
Strong Understanding Of Industry Regulations And Compliance Requirements, Such As Gdpr And Hipaa
Excellent Communication And Leadership Skills, With The Ability To Effectively Manage Cross-Functional Teams And Drive Business Growth.
Customer Relationship Management
Strategic Planning
Project Management
Leadership
Team Building
Sales forecasting
Data Analytics
Product Launch
Market analysis
Competitive intelligence
Omnichannel Marketing
Communication
Conflict Resolution
Emotional Intelligence
Leadership
Time management
creativity
Critical thinking
Teamwork
Adaptability
Problem-Solving
According to JobzMall, the average salary range for a Manager, Life Sciences Commercial CRM/Omnichannel in Phoenix, AZ, USA is $98,000-$166,000 per year. This can vary depending on factors such as experience, education, and the specific company or organization.
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Accenture is a leading global professional services company providing a range of strategy, consulting, digital, technology & operations services and solutions.

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