
Head Cashier
Are you a natural leader with a passion for customer service? Are you looking for a challenging role where you can utilize your organizational skills and attention to detail? If so, we have the perfect opportunity for you as a Head Cashier at Ace Hardware!As the Head Cashier, you will be responsible for overseeing the daily operations of the cashiers and ensuring exceptional customer service at all times. You will also be responsible for managing cash handling procedures and ensuring accuracy in transactions. This is a dynamic role that requires a strong leader with excellent communication and problem-solving skills.To excel in this role, you must have previous supervisory experience and a proven track record of providing exceptional customer service. You must also have strong math skills, be able to multitask in a fast-paced environment, and have a positive and friendly demeanor. If you are ready to take on a new challenge and join our team, we would love to hear from you!
- Oversee and manage the daily operations of the cashier team, including scheduling, training, and performance evaluations.
- Ensure exceptional customer service is provided at all times by setting and enforcing high standards for the cashier team.
- Manage cash handling procedures and ensure accuracy in all transactions.
- Monitor and analyze sales data to identify areas for improvement and implement strategies to increase efficiency and profitability.
- Serve as a role model for the cashier team, demonstrating excellent customer service skills and a positive attitude.
- Address and resolve any customer complaints or issues in a timely and professional manner.
- Maintain a well-organized and clean cashier area, including restocking supplies and maintaining accurate inventory levels.
- Train new cashiers on company policies and procedures, as well as proper cash handling techniques.
- Collaborate with other department managers to ensure smooth store operations and to address any issues or concerns.
- Continuously strive to improve the customer experience by implementing new processes and procedures.
- Conduct regular audits to ensure compliance with company policies and procedures.
- Motivate and inspire the cashier team to achieve their goals and provide excellent customer service.
- Communicate effectively with customers, team members, and superiors to ensure a positive and efficient work environment.
- Uphold company values and standards at all times and ensure all team members do the same.
- Attend and actively participate in team meetings and training sessions.
Strong Leadership Skills: A Head Cashier At Ace Hardware Must Possess Excellent Leadership Skills To Effectively Manage And Guide The Cashier Team. This Includes Delegating Tasks, Providing Feedback, And Resolving Conflicts.
Cash Handling Experience: As The Primary Supervisor Of The Cashiers, A Head Cashier Should Have Extensive Experience In Cash Handling And Balancing Cash Registers. They Should Also Be Knowledgeable About Different Payment Methods And Possess The Ability To Troubleshoot Any Cash Register Issues.
Customer Service Skills: Ace Hardware Prides Itself On Providing Exceptional Customer Service. A Head Cashier Should Have Excellent Communication Skills, Be Friendly And Approachable, And Possess The Ability To Handle Difficult Customers Effectively.
Attention To Detail: Accuracy And Attention To Detail Are Critical In A Cashier's Role. A Head Cashier Should Have A Keen Eye For Detail To Prevent Any Errors In Cash Handling, Pricing, Or Inventory Management.
Retail Experience: While Not Always Required, Having Previous Retail Experience Can Be Beneficial For A Head Cashier Position At Ace Hardware. This Experience Can Help Them Understand The Store's Products, Procedures, And Customer Base, Allowing Them To Provide Better Support To The Cashiers And Customers.
Inventory Management
Communication
Time Management
Product knowledge
Organizational Skills
customer service
Cash Handling
Team Leadership
Sales Experience
Problem-Solving
cash register operation
Multi
Communication
Conflict Resolution
Emotional Intelligence
Leadership
Time management
creativity
Critical thinking
Teamwork
Adaptability
Problem-Solving
According to JobzMall, the average salary range for a Head Cashier in Corolla, NC 27927, USA is $9-$13 per hour.
Apply with Video Cover Letter Add a warm greeting to your application and stand out!
Ace is the largest retailer-owned hardware cooperative in the world, with more than 5,160 hardware stores locally owned and operated across the globe. Ace and its subsidiaries operate an expansive network of distribution centers in the U.S. and also have distribution capabilities in Ningbo, China; Colon, Panama; and Dubai, United Arab Emirates. Its retailers' stores are located in all 50 states, the District of Columbia and approximately 65 countries.

Get interviewed today!
JobzMall is the world‘ s largest video talent marketplace.It‘s ultrafast, fun, and human.
Get Started