Head Cashier

Are you a detail-oriented and customer-focused individual looking for a leadership role in the retail industry? Look no further! Ace Hardware is seeking a Head Cashier to join our team and oversee the daily operations of our checkout process. As the first point of contact for our customers, the ideal candidate will possess excellent communication skills and have a passion for providing exceptional service. If you have a proven track record of managing a team and ensuring efficient and accurate transactions, we would love to hear from you. Join our team at Ace Hardware and be a part of a company that values its employees and provides opportunities for growth and development.

1. Oversee and manage the daily operations of the checkout process at Ace Hardware.
2. Serve as the first point of contact for customers and provide exceptional customer service.
3. Ensure all transactions are handled efficiently and accurately.
4. Train and supervise a team of cashiers to uphold company standards and provide excellent customer service.
5. Monitor and maintain cash register and handling procedures.
6. Handle customer complaints and resolve issues in a timely and professional manner.
7. Maintain a clean and organized checkout area.
8. Keep track of inventory and restock checkout supplies as needed.
9. Create and implement efficient and effective checkout procedures.
10. Collaborate with other departments to ensure smooth store operations.
11. Stay up-to-date on product knowledge and promotions to assist customers with their purchases.
12. Adhere to company policies and procedures, including safety and security protocols.
13. Conduct performance evaluations and provide feedback and coaching to cashiers.
14. Identify areas for improvement and implement necessary changes to enhance the customer experience.
15. Foster a positive and productive work environment for the cashier team.
16. Continuously seek opportunities for personal and professional development.

According to JobzMall, the average salary range for a Head Cashier in Ellicott City, MD, USA is $38,000 - $50,000 per year. This range can vary based on factors such as the specific company, experience level, and additional skills or responsibilities of the role.

Ace is the largest retailer-owned hardware cooperative in the world, with more than 5,160 hardware stores locally owned and operated across the globe. Ace and its subsidiaries operate an expansive network of distribution centers in the U.S. and also have distribution capabilities in Ningbo, China; Colon, Panama; and Dubai, United Arab Emirates. Its retailers' stores are located in all 50 states, the District of Columbia and approximately 65 countries.