Claims Representative

Proactively investigate, evaluate and resolve assigned multi-line property and liability claims within multiple state venues. Make timely and meaningful initial contact with parties involved in the claim, particularly claimants and insureds. Accurately evaluate policy coverage by applying claim facts to the policy contract terms. Consistently forecast reserves, by setting reserve initially with proper reserve coding and monitoring reserve adequacy throughout the course of the claim, consistent with Acuity’s reserve philosophy. Thoroughly investigate assigned claims by conducting phone interviews, obtaining recorded statements, securing photos, and obtaining written reports and/or documents. Maintain a personal follow-up task on all claim files to assure timely, proactive handling, efficient claim file organization, quality customer service, and proper management of pending claims. Accurate and thorough claim file documentation, to consist of timely entry of activity log entries, claims system screen updates, and imaged documentation.

According to JobzMall, the average salary range for a Claims Representative in 2800 S Taylor Dr, Sheboygan, WI 53081, USA is $29,474 to $52,734 per year. This range can vary depending on the specific employer, the experience level of the Claims Representative, and the industry in which they are employed.

Acuity Insurance is an insurance company headquartered in Sheboygan, Wisconsin. The company is the 56th-largest insurer in the United States.