Associate District Manager

At Automatic Data Processing (ADP), we are looking for an experienced and enthusiastic Associate District Manager who will be responsible for managing a team of client service representatives and other customer service personnel. This is an ideal role for a motivated leader who is passionate about developing a top-notch customer service team and helping our clients succeed. The successful candidate will be able to build and maintain strong relationships within the district team, across departments, and with external clients.To be considered for this position, the ideal candidate should have a minimum of two years of experience managing customer service teams and/or sales teams. They should demonstrate a successful track record of developing and coaching team members. The candidate should possess excellent organizational and communication skills, a positive attitude, and a desire to exceed client expectations. They should also possess strong problem-solving skills and the ability to think strategically and work collaboratively.We are looking for an individual who is passionate about customer service, client satisfaction, and the success of the organization. If you are a creative problem-solver who enjoys building teams and motivating others, then this is the opportunity for you!

Responsibilities:

1. Manage a team of client service representatives and other customer service personnel.
2. Develop and coach team members.
3. Build and maintain strong relationships within the district team, across departments, and with external clients.
4. Possess excellent organizational and communication skills.
5. Demonstrate a positive attitude and a desire to exceed client expectations.
6. Possess strong problem-solving skills and the ability to think strategically and work collaboratively.
7. Monitor customer service performance metrics.
8. Develop and implement customer service initiatives.
9. Lead customer service training sessions.
10. Identify areas of improvement in customer service and develop strategies to improve them.

According to JobzMall, the average salary range for a Associate District Manager in New York, NY, USA is $60,000 to $87,000 per year. This range depends on a variety of factors such as the employer, level of experience, and the individual's qualifications.

Automatic Data Processing, Inc. provides business outsourcing solutions. It operates through the following segments: Employer Services and Professional Employer Organization Services. The Employer Services segment offers business outsourcing and human capital management solutions, including payroll, benefits administration, talent management, human resources management, time and attendance management, insurance, retirement and compliance & payment.