Patient Benefit Advisor

Are you passionate about helping others and making a positive impact? Do you have a strong background in healthcare and a desire to use your skills to improve the patient experience? Then we have an exciting opportunity for you! AdventHealth is seeking a compassionate and knowledgeable Patient Benefit Advisor to join our team. In this role, you will have the opportunity to assist patients in navigating their healthcare benefits and financial options, ensuring they receive the best care possible. We are looking for a driven individual with excellent communication skills and a deep understanding of healthcare insurance and billing processes. If you are ready to join a dynamic and caring team dedicated to providing exceptional patient care, then we encourage you to apply for this rewarding position.

1. Assist patients in understanding and navigating their healthcare benefits, including insurance coverage and financial options.
2. Educate patients on their healthcare benefits and potential financial obligations.
3. Work closely with healthcare providers and insurance companies to ensure accurate and timely processing of patient claims.
4. Advocate for patients by identifying and addressing any issues or discrepancies in their coverage.
5. Provide compassionate and empathetic support to patients and their families during the healthcare process.
6. Maintain a thorough understanding of healthcare insurance and billing processes and stay updated on any changes or updates.
7. Collaborate with healthcare team members to develop and implement strategies for improving the patient experience.
8. Document and maintain accurate records of patient interactions and financial information.
9. Continuously strive to provide exceptional customer service to patients and their families.
10. Keep patient information confidential and adhere to all HIPAA regulations.
11. Stay knowledgeable about AdventHealth policies and procedures related to patient benefits and financial assistance.
12. Participate in training and development opportunities to enhance skills and knowledge.
13. Collaborate with other departments, such as financial counseling and patient access, to ensure a seamless and positive patient experience.
14. Communicate effectively and professionally with patients, families, and other healthcare professionals.
15. Participate in quality improvement initiatives to enhance the patient experience.
16. Adhere to all ethical and legal standards in the performance of job duties.

According to JobzMall, the average salary range for a Patient Benefit Advisor in Bakersfield, CA, USA is $39,000-$67,000 per year. This may vary based on factors such as experience, education, and the specific employer.

AdventHealth is a faith-based, non-profit health care system headquartered in Altamonte Springs, Florida, that operates facilities within nine states across the United States. The Adventist Health System was rebranded AdventHealth on January 2, 2019.