Aerotek

Customer Service Representative

Aerotek
Pasadena, CA, USA
Full-Time$18/hourlyEntry LevelHigh school or equivalent
Job Description

Aerotek is looking to bring on 20 Customer Service Representatives to join an established financial center! Conduct research on customer complaints regarding consumer products; debit cards, checking, and savings accounts. Work with internal players to get a resolution for the customer complaint. Expected ID trends, provide feedback, and report back to party submitting complaint. Provide follow up with the customers regarding the resolution of their complaint via phone calls and emails.

Where is this job?
This job is located at Pasadena, CA, USA
Job Qualifications

  • 3+ years of customer service in the financial industry

  • Associates or bachelor's degree preferred

  • Critical thinking required to determine the best course of action

Required Skills

  • Time Management

  • Reporting skills

  • Customer Service Oriented

  • Record Keeping Skills

Soft Skills

  • Verbal communication

  • written communication

  • Adaptability

  • Problem Solving Skills

  • Multi-tasker

Additional Information
Aerotek is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedMarch 25th, 2022
Apply BeforeMay 22nd, 2025
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About Aerotek

Aerotek is the leading recruitment and staffing agency worldwide. Our staffing solutions are focused on bringing great people and great organizations together.

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