Alaska Airlines

Inflight Services Coordinator

Alaska Airlines

San Francisco, CA, USA
Full-TimeDepends on ExperienceMid-LevelBachelors
Job Description

Alaska Airlines is looking for an Inflight Services Coordinator to join our team. This position requires a high level of organization, attention to detail, and customer service skills. This role is responsible for ensuring a safe and efficient flight experience for our passengers and crew.The ideal candidate for this position is someone who is passionate about customer service and enjoys working with a team. To be successful in this role, you must possess strong communication and problem-solving skills, be detail-oriented, and be able to multitask in a fast-paced environment.We are looking for someone with at least two years of experience in a customer service role, preferably in the airline industry. You must be able to work under pressure and prioritize tasks. A strong understanding of FAA regulations and airline safety protocols is also essential.If you are looking for an exciting opportunity to be part of our team and make a difference in the lives of our passengers and crew, this may be the job for you!

Responsibilities:

  1. Ensure a safe and efficient flight experience for passengers and crew.
  2. Provide excellent customer service to passengers and crew.
  3. Maintain a high level of organization and attention to detail.
  4. Promote teamwork and collaboration among crew members.
  5. Handle customer inquiries and complaints promptly and professionally.
  6. Identify and resolve issues in a timely manner.
  7. Maintain a strong understanding of FAA regulations and airline safety protocols.
  8. Prioritize tasks and work under pressure.
  9. Communicate effectively with passengers, crew, and other departments.
  10. Multitask in a fast-paced environment.
Where is this job?
This job is located at San Francisco, CA, USA
Job Qualifications
  • Excellent Communication Skills

  • Attention To Detail

  • Customer Service Experience

  • Computer Proficiency

  • Problem Solving Ability

  • Self-Motivation

  • Aviation Knowledge

  • Time Management Skills

Required Skills
  • Planning

  • Communication

  • Time Management

  • Logistics

  • Scheduling

  • Attention to detail

  • Negotiation

  • Crisis Management

  • Conflict Resolution

  • customer service

  • Compliance

  • Teamwork

  • Organization

  • Problem-Solving

  • safety

Soft Skills
  • Communication

  • Leadership

  • Negotiation

  • Problem Solving

  • Time management

  • Interpersonal Skills

  • creativity

  • Critical thinking

  • Teamwork

  • Adaptability

Compensation

According to JobzMall, the average salary range for a Inflight Services Coordinator in San Francisco, CA, USA is $52,725 - $70,917 per year.

Additional Information
Alaska Airlines is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedJune 14th, 2023
Apply BeforeMay 22nd, 2025
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About Alaska Airlines

Alaska Airlines is a major American airline headquartered in SeaTac, Washington, within the Seattle metropolitan area of the state of Washington. It is the fifth largest airline in the United States when measured by fleet size, scheduled passengers carried, and number of destinations served.

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