Alaska Airlines

Inflight Services Coordinator

Alaska Airlines

Chicago, IL, USA
Full-TimeDepends on ExperienceMid-LevelBachelors
Job Description

Are you an experienced travel professional with a passion for customer service? We’re looking for an Inflight Services Coordinator to join the Alaska Airlines team! In this role, you will be responsible for ensuring an exceptional customer experience on board our aircraft. You must be an organized team player with excellent problem-solving and communication skills to succeed in this position.The ideal candidate for this role has a minimum of one year of customer service experience in the airline industry, along with a high school diploma or GED. You must also have a valid driver’s license and the ability to pass a background check and drug screening. As an Inflight Services Coordinator, you must have an upbeat attitude and be willing to go the extra mile to make our guests feel valued and appreciated. If you’re passionate about providing excellent customer service and are ready to join a team of dedicated professionals, we’d love to hear from you!

Responsibilities of an Inflight Services Coordinator include:

-Ensuring a high-quality customer experience on board Alaska Airlines aircraft. -Providing exceptional customer service to guests. -Organizing flight crew and equipment to ensure a safe and comfortable flight. -Maintaining accurate records of flight schedules and passenger manifests. -Ensuring compliance with all applicable federal, state, and local laws and regulations. -Troubleshooting and resolving customer service issues in a timely manner. -Assisting with boarding and deplaning passengers. -Providing helpful and courteous customer service while on board the aircraft. -Performing pre-flight safety checks and other duties as assigned. -Assisting with cabin maintenance and cleaning. -Maintaining and enforcing safety standards and procedures.

Where is this job?
This job is located at Chicago, IL, USA
Job Qualifications
  • Ability To Work In A Fast-Paced Environment

  • Excellent Customer Service Skills

  • Ability To Multi-Task And Prioritize Tasks

  • Strong Attention To Detail

  • Ability To Work Independently And In A Team Environment

  • Excellent Communication And Organizational Skills

  • Ability To Manage Multiple Projects

  • Knowledge Of Airline Procedures And Regulations

Required Skills
  • Budgeting

  • Inventory Management

  • Training

  • Planning

  • Communication

  • Scheduling

  • Problem Solving

  • customer service

  • Personnel Management

  • organizing

  • Regulatory compliance

  • Coordinating

  • catering

  • Multi-tasking

  • safety

Soft Skills
  • Communication

  • Conflict Resolution

  • Leadership

  • Problem Solving

  • Time management

  • Interpersonal Skills

  • Organization

  • Teamwork

  • Adaptability

  • And Negotiation

Compensation

According to JobzMall, the average salary range for a Inflight Services Coordinator in Chicago, IL, USA is $39,731 - $50,919.

Additional Information
Alaska Airlines is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedJune 14th, 2023
Apply BeforeMay 22nd, 2025
This job posting is from a verified source. 
Reposted

Apply with Video Cover Letter Add a warm greeting to your application and stand out!

About Alaska Airlines

Alaska Airlines is a major American airline headquartered in SeaTac, Washington, within the Seattle metropolitan area of the state of Washington. It is the fifth largest airline in the United States when measured by fleet size, scheduled passengers carried, and number of destinations served.

Frequently asked questions

Get interviewed today!

JobzMall is the world‘ s largest video talent marketplace.It‘s ultrafast, fun, and human.

Get Started