Reservation Agent

Alaska Airlines is looking for a highly motivated Reservation Agent to join our team and provide our passengers with exceptional customer service. As a Reservation Agent, you will be responsible for processing reservation requests and responding to customer inquiries in a friendly and professional manner. The ideal candidate will have excellent communication and problem-solving skills and be able to handle multiple tasks simultaneously. To be successful in this role, you should have a customer-oriented attitude, be able to work in a fast-paced environment, and have a strong attention to detail. If you are a passionate professional who is looking for an opportunity to grow within the airline industry, we want to hear from you!

Responsibilities:

1. Process reservation requests and respond to customer inquiries in a friendly and professional manner.
2. Handle multiple tasks concurrently, while maintaining a customer-oriented attitude.
3. Provide exceptional customer service to all passengers.
4. Utilize problem-solving skills and have a strong attention to detail.
5. Manage customer inquiries in a fast-paced environment.
6. Maintain knowledge of Alaska Airlines policies and procedures.
7. Assist passengers with ticket purchases, bookings, seat assignments, and other travel needs.
8. Utilize computer systems to access and update customer information.
9. Adhere to airline safety protocols and customer service standards.
10. Remain current on airline industry news and developments.

According to JobzMall, the average salary range for a Reservation Agent in Los Angeles, CA, USA is $25,000 to $40,000 per year. This range varies depending on experience and qualifications.

Alaska Airlines is a major American airline headquartered in SeaTac, Washington, within the Seattle metropolitan area of the state of Washington. It is the fifth largest airline in the United States when measured by fleet size, scheduled passengers carried, and number of destinations served.