Are you a driven and detail-oriented individual looking for a challenging role in the automotive industry? Look no further! Ally Financial is seeking a highly motivated Fixed Operations Specialist to join our team. In this role, you will be responsible for managing and optimizing the fixed operations of our dealership clients. We are looking for someone with a strong understanding of dealership operations, exceptional communication skills, and a passion for delivering exceptional customer service. If you are ready to take your career to the next level and make an impact in a dynamic and fast-paced environment, we want to hear from you!
- Develop and implement strategies to optimize fixed operations for dealership clients.
- Monitor and analyze dealership performance data to identify areas for improvement.
- Collaborate with dealership management to establish goals and objectives for fixed operations.
- Conduct regular on-site visits to provide support and guidance to dealership staff.
- Train dealership employees on best practices for fixed operations and customer service.
- Build and maintain strong relationships with dealership clients to ensure customer satisfaction.
- Act as a liaison between dealership clients and Ally Financial, addressing any concerns or issues that may arise.
- Stay up-to-date on industry trends and changes in dealership operations to effectively advise clients.
- Prepare and present reports on fixed operations performance to senior management.
- Recommend and implement process improvements to increase efficiency and profitability for dealership clients.
- Conduct market research and provide insights to dealership clients on industry competition and best practices.
- Monitor and ensure compliance with company policies and procedures.
- Collaborate with other departments within Ally Financial to provide a comprehensive and cohesive experience for dealership clients.
- Maintain a high level of professionalism and represent the company with integrity at all times.
- Continuously seek opportunities to improve and enhance the fixed operations process for both dealership clients and Ally Financial.
Extensive Knowledge Of Automotive Industry: A Fixed Operations Specialist At Ally Financial Should Have A Deep Understanding Of The Automotive Industry, Including Dealership Operations, Market Trends, And Customer Needs.
Strong Analytical And Problem-Solving Skills: This Role Requires The Ability To Analyze Data, Identify Areas For Improvement, And Develop Effective Solutions To Increase Dealership Profitability And Customer Satisfaction.
Excellent Communication And Interpersonal Skills: As A Liaison Between Ally Financial And Dealership Personnel, A Fixed Operations Specialist Must Have Exceptional Communication Skills To Build Relationships, Negotiate Contracts, And Provide Training And Support.
Proficiency In Financial Management: The Role Involves Managing Budgets, Forecasting, And Tracking Key Performance Indicators To Support Dealership Profitability. A Fixed Operations Specialist Should Have A Strong Understanding Of Financial Management Principles.
Experience In Fixed Operations Management: Previous Experience In A Fixed Operations Management Role, Such As Service Or Parts Manager, Is Highly Desirable For A Fixed Operations Specialist At Ally Financial. This Demonstrates A Strong Understanding Of Dealership Operations And The Ability To Lead And Manage A Team.
Inventory Management
Data Analysis
Time Management
customer service
Automotive knowledge
Team Leadership
Technical Troubleshooting
Parts Ordering
Billing And Invoicing
Service Scheduling
Repair Estimating
Communication
Conflict Resolution
Leadership
Time management
Interpersonal Skills
creativity
flexibility
Teamwork
Adaptability
Problem-Solving
According to JobzMall, the average salary range for a Fixed Operations Specialist is between $40,000 to $70,000 per year. However, this can vary depending on the location, experience, and specific job duties of the individual. Some Fixed Operations Specialists may earn more than $70,000 per year, while others may earn less than $40,000 per year.
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Ally Financial provides financial services including car finance, online banking via a direct bank, corporate lending, vehicle insurance, mortgage loans, and an electronic trading platform to trade financial assets.
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