Amadeus IT Group

Account Manager - Travel Management

Amadeus IT Group

Miami, FL, USA
Full-TimeDepends on ExperienceMid-LevelBachelors
Job Description

Are you a passionate Account Manager with a knack for Travel Management? Amadeus IT Group is looking for an organized and motivated individual to join our team as an Account Manager - Travel Management. This role is ideal for a creative problem-solver, with excellent communication skills and the ability to build relationships with customers.The successful candidate will manage and support key customer accounts and provide value-added solutions for their travel needs. You should have a comprehensive knowledge of travel industry trends and have the ability to identify opportunities to drive growth and profitability. You must have a strong client focus and be able to develop and maintain relationships with customers, as well as have the knowledge to help them navigate the complexities of the travel industry.Required Qualifications:• Bachelor’s degree in an appropriate field• 5+ years of relevant experience in a customer-facing role, preferably in travel management• Strong knowledge of travel industry trends and technologies• Excellent communication and interpersonal skills• Excellent organizational and problem-solving skills• Ability to build relationships with customers• Ability to develop and maintain customer relationships• Proven track record of success in providing solutions for customer needsIf you are passionate about Travel Management and are looking to make an impact in a growing and innovative organization, we invite you to apply for this exciting opportunity.

Responsibilities:

  1. Manage and support key customer accounts to provide value-added solutions for their travel needs.
  2. Identify opportunities to drive growth and profitability.
  3. Develop and maintain relationships with customers.
  4. Help customers navigate the complexities of the travel industry.
  5. Monitor and stay up to date on relevant travel industry trends and technologies.
  6. Ensure customer satisfaction and high levels of customer service.
  7. Maintain accurate records and documentation for customer accounts.
  8. Develop strategies to increase customer loyalty and retention.
  9. Provide customer feedback to management in order to improve products and services.
  10. Analyze customer data to identify trends and make recommendations for improvement.
Where is this job?
This job is located at Miami, FL, USA
Job Qualifications
  • Bachelor's Degree In Related Field

  • Proven Experience In Travel Management

  • Excellent Communication And Presentation Skills

  • Ability To Prioritize And Work On Multiple Projects In A Timely Manner

  • Knowledge Of Amadeus It Group Products And Services

  • Ability To Work Effectively In A Team Environment

  • Highly Organized

  • With Great Attention To Detail

  • Proficiency In Ms Office Suite And/

Required Skills
  • Budgeting

  • Accounting

  • Networking

  • Communication

  • Scheduling

  • Forecasting

  • Negotiation

  • customer service

  • Reporting

  • organizing

  • Travel Planning

  • Problem-Solving

  • Client management

  • Interpersonal

  • Analyzing

Soft Skills
  • Communication

  • Leadership

  • Problem Solving

  • Time management

  • Interpersonal Skills

  • creativity

  • Organization

  • Critical thinking

  • collaboration

  • Adaptability

Compensation

According to JobzMall, the average salary range for a Account Manager - Travel Management in Miami, FL, USA is between $48,000 and $72,000 per year. This salary range will vary depending on the company, experience level, and qualifications of the individual.

Additional Information
Amadeus IT Group is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedOctober 3rd, 2023
Apply BeforeMay 22nd, 2025
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About Amadeus IT Group

Amadeus IT Holding SA provides transaction processing solutions to the global travel and tourism industry. The company offers its solutions to the various travel providers, including full service carriers, low-cost airlines, hotels, rail operators, cruise & ferry operators, car rental companies & tour operators, travel agencies, both online and offline. It also offers information technology solutions to the travel industries.

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