Amazon

Alexa Specialist

Amazon

Reno, NV, USA
Full-TimeDepends on ExperienceSenior LevelMasters
Job Description

We are looking for an experienced and motivated Alexa Specialist to join the Amazon team. The successful candidate will develop and execute strategies for improving customer experience through the use of Alexa-enabled voice technology. As a key member of the team, you will be responsible for driving customer engagement, ensuring customer satisfaction, and continuously improving the Alexa customer experience.To be successful in this role, you must have a deep understanding of Alexa technology and customer needs. You should have a track record of success in customer service, project management, and product development. You should have exceptional problem-solving skills and be able to collaborate effectively with cross-functional teams. A passion for customer service, an aptitude for innovative solutions, and a strong attention to detail are essential.If you’re excited by the prospect of working with cutting edge technology and being a part of a dynamic team, we’d love to hear from you!

Where is this job?
This job is located at Reno, NV, USA
Job Qualifications
  • Problem-Solving Skills

  • Excellent Verbal And Written Communication Skills

  • Knowledge Of Amazon Alexa Technology

  • Knowledge Of Amazon Web Services (Aws)

  • Knowledge Of Scripting And Programming Languages

  • Knowledge Of Natural Language Processing

  • Experience With Software Development And Product Management

  • Understanding Of Voice User Interface (Vui) Design Principles

Required Skills
  • Amazon Web Services

  • Troubleshooting

  • Machine Learning

  • Data Visualization

  • Automation

  • Cloud Computing

  • Natural language processing

  • Data Mining

  • Analytics

  • User Interface Design

  • Database design

  • AI

  • Voice Recognition

  • Text-To-Speech

  • Speech-To-Text

Soft Skills
  • Communication

  • Negotiation

  • Time management

  • Interpersonal Skills

  • creativity

  • Organization

  • collaboration

  • Adaptability

  • Problem-Solving

  • self-management

Compensation

According to JobzMall, the average salary range for a Alexa Specialist in Reno, NV, USA is $65,000 to $105,000 per year. This range may vary based on experience, skills, and qualifications.

Additional Information
Amazon is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedJanuary 23rd, 2023
Apply BeforeMay 22nd, 2025
This job posting is from a verified source. 
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About Amazon

Amazon.com, Inc., is an American multinational technology company based in Seattle, Washington, that focuses on e-commerce, cloud computing, digital streaming, and artificial intelligence. It is considered one of the Big Four technology companies along with Google, Apple, and Facebook.

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