Business Operations Analyst

Conduct statistical and trend analysis to identify improvement opportunities, highlight strengths, and provide recommended corrective actions with regards to churn, project status and resourcing on projects with and without an engagement manager. Drive invoicing accuracy by closely monitoring the accurate accounting and approval of timecards, expenses, and milestones along with billing-critical project and account details. Monitor existing KPI metrics such as CSAT, references and invoiced revenue to identify correlations and root causes to target misses where appropriate. Design and build visualization dashboards in Salesforce to accelerate information-to-action such as project health dashboard to identify red, amber and path to green projects. Support weekly, monthly, quarterly, annual planning and execution activities. Contribute to programs, methodologies, and reports for analyzing and presenting data. Contribute to the writing of narratives around project performance for internal audiences.

According to JobzMall, the average salary range for a Business Operations Analyst in 1111 N Cherry Ave, Chicago, IL 60642, USA is $53,202 - $80,608 per year. This range varies depending on the specific qualifications and experience of the individual.

Amazon.com, Inc., is an American multinational technology company based in Seattle, Washington, that focuses on e-commerce, cloud computing, digital streaming, and artificial intelligence. It is considered one of the Big Four technology companies along with Google, Apple, and Facebook.