Amazon

Ontologist, Product Knowledge

Amazon

Seattle, WA, USA
Full-TimeDepends on ExperienceSenior LevelMasters
Job Description

Are you an expert in organizing and analyzing complex information? Do you possess a deep understanding of product knowledge and its impact on business success? If so, we have the perfect opportunity for you as an Ontologist, Product Knowledge at Amazon. In this role, you will play a crucial role in ensuring our product information is accurate, relevant, and easily accessible to both internal teams and customers. We are seeking a highly organized and detail-oriented individual with a strong understanding of product categorization and taxonomy. Join our team and help us deliver the best possible shopping experience for our customers.

  1. Develop and maintain a comprehensive understanding of Amazon's product knowledge and categorization system.
  2. Analyze complex product information and ensure accuracy, relevance, and consistency across all platforms.
  3. Create and maintain product taxonomy and categorization structures to improve searchability and navigation on Amazon's website.
  4. Collaborate with cross-functional teams to ensure product information is accurate and up-to-date.
  5. Identify and resolve any discrepancies or errors in product information.
  6. Monitor product data to identify trends and opportunities for improvement.
  7. Conduct regular audits to ensure compliance with product categorization and taxonomy standards.
  8. Communicate with internal teams to gather and validate product information.
  9. Stay updated on industry trends and best practices in product categorization and taxonomy.
  10. Train and mentor new team members on product knowledge and categorization processes.
  11. Provide support to customer service teams by answering product-related inquiries.
  12. Participate in the development and implementation of new product knowledge initiatives.
  13. Use data and analytics to make informed decisions and recommendations for improving the customer shopping experience.
  14. Ensure all product information is in compliance with legal and regulatory requirements.
  15. Continuously strive to improve processes and systems related to product knowledge and categorization.
Where is this job?
This job is located at Seattle, WA, USA
Job Qualifications
  • Strong Understanding Of Ontological Principles And Methodologies, With A Minimum Of 2 Years Experience In A Similar Role.

  • Knowledge And Experience With Taxonomies And Classification Systems, As Well As Data Modeling And Ontology Development.

  • Proficiency In Programming Languages Such As Python, Java, Or C++, And Experience With Data Manipulation And Analysis.

  • Familiarity With Amazon's Product Catalog And A Deep Understanding Of Its Structure And Taxonomy.

  • Excellent Communication And Collaboration Skills, With The Ability To Work Cross-Functionally With Teams Such As Product Management, Data Science, And Engineering.

Required Skills
  • Data Analysis

  • Knowledge Management

  • Information architecture

  • Machine Learning

  • Natural language processing

  • Metadata management

  • Semantic modeling

  • Product Categorization

  • Taxonomy Design

  • Ontology Development

  • Knowledge Graph

Soft Skills
  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Time management

  • creativity

  • Critical thinking

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Ontologist, Product Knowledge in Seattle, WA, USA is between $70,000-$120,000 per year. However, this can vary depending on factors such as experience, education, and the specific company or industry the Ontologist is working in. Some Ontologists may earn higher salaries if they have specialized skills or work in a high-demand field. The best way to determine the specific salary for an Ontologist in Seattle, WA is to research job postings for similar positions and to negotiate with potential employers based on your qualifications and experience.

Additional Information
Amazon is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedAugust 15th, 2024
Apply BeforeMay 22nd, 2025
This job posting is from a verified source. 
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About Amazon

Amazon.com, Inc., is an American multinational technology company based in Seattle, Washington, that focuses on e-commerce, cloud computing, digital streaming, and artificial intelligence. It is considered one of the Big Four technology companies along with Google, Apple, and Facebook.

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