Amedisys

Hospice Business Office Specialist

Amedisys

Huntsville, AL, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

Welcome to Amedisys, where we strive to provide compassionate and quality care to individuals and families facing end-of-life challenges. As a Hospice Business Office Specialist, you will play a crucial role in ensuring the smooth and efficient operation of our business office, allowing us to focus on what matters most - our patients. We are looking for a detail-oriented and organized individual with experience in healthcare billing and insurance processes. Join our team and make a difference in the lives of those we serve.

  1. Manage billing and insurance processes: The Hospice Business Office Specialist will be responsible for managing all billing processes, including submitting claims, following up on payments, and ensuring accurate documentation of services provided.
  2. Maintain organized records: This role requires maintaining organized and accurate records of patient information, insurance claims, and billing statements. The specialist will also be responsible for maintaining confidentiality and security of all records.
  3. Monitor and track payments: The specialist will be responsible for monitoring and tracking payments from insurance companies, patients, and other sources. This may include following up on denials and resubmitting claims when necessary.
  4. Collaborate with healthcare team: The Hospice Business Office Specialist will work closely with the healthcare team to ensure accurate and timely billing, as well as resolve any billing or insurance issues that may arise.
  5. Provide excellent customer service: The specialist will serve as a point of contact for patients and their families regarding billing and insurance inquiries. They will be responsible for providing excellent customer service and addressing any concerns or questions in a timely and professional manner.
  6. Maintain compliance: It is the responsibility of the specialist to ensure all billing and insurance processes are in compliance with relevant laws, regulations, and company policies.
  7. Train and educate staff: The specialist will be responsible for training and educating staff on billing and insurance processes, as well as any updates or changes in policies.
  8. Assist with budget management: The specialist will assist with budget management tasks, such as monitoring expenses and revenue, and providing reports to management.
  9. Adhere to quality standards: The specialist will adhere to quality standards and participate in quality improvement processes to ensure the highest level of care for patients.
  10. Continuously improve processes: The specialist will be expected to continuously review and improve billing and insurance processes to increase efficiency and accuracy. They will also be responsible for staying updated on industry changes and implementing best practices.
Where is this job?
This job is located at Huntsville, AL, USA
Job Qualifications
  • Proficiency In Medical Billing And Coding: A Hospice Business Office Specialist Must Have A Deep Understanding Of Medical Billing And Coding Processes, Including Icd-10, Hcpcs, And Cpt Codes. They Should Also Be Familiar With Insurance Guidelines And Reimbursement Procedures.

  • Experience In Hospice Industry: Amedisys Is A Leading Hospice Care Provider, So It's Essential For A Business Office Specialist To Have Prior Experience In The Hospice Industry. They Should Be Knowledgeable About Medicare, Medicaid, And Other Insurance Programs Specific To Hospice Care.

  • Strong Communication Skills: Effective Communication Is Crucial In This Role As The Business Office Specialist Will Be Interacting With Patients, Families, Healthcare Providers, And Insurance Companies On A Daily Basis. They Must Be Able To Communicate Clearly And Professionally In Person, Over The Phone, And Through Email.

  • Attention To Detail: The Business Office Specialist Is Responsible For Handling Sensitive Financial Information, So Attention To Detail Is Essential. They Must Be Able To Accurately Enter And Analyze Data, Identify Discrepancies, And Maintain Confidentiality.

  • Proficient In Technology: Amedisys Utilizes Various Software And Technology Systems For Medical Billing, Record-Keeping, And Communication. The Ideal Candidate Should Be Comfortable Using These Systems And Have A Strong Understanding Of Microsoft Office Programs. Experience With Hospice-Specific Software, Such As Homecare Homebase, Is A Plus.

Required Skills
  • Accounts Receivable

  • Communication Skills

  • Data Entry

  • Time Management

  • customer service

  • bookkeeping

  • Medical Billing

  • Insurance Claims

  • Payroll Processing

  • Administrative support

  • Excel proficiency

Soft Skills
  • Communication

  • Conflict Resolution

  • Leadership

  • Time management

  • creativity

  • Attention to detail

  • Teamwork

  • Adaptability

  • Problem-Solving

  • Empathy

Compensation

According to JobzMall, the average salary range for a Hospice Business Office Specialist in Huntsville, AL, USA is $37,000 - $52,000 per year. However, this may vary depending on factors such as education, experience, and specific job duties.

Additional Information
Amedisys is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedJanuary 11th, 2024
Apply BeforeMay 22nd, 2025
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About Amedisys

Amedisys Home Health and Hospice Care, based in Baton Rouge, Louisiana, is one of the largest home health providers and second largest hospice care provider in the United States.

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