Amedisys

Patient Serv Coord

Amedisys

North Charleston, SC, USA
Full-TimeDepends on ExperienceMid-LevelBachelors
Job Description

Are you a compassionate individual with a strong passion for helping others? If so, Amedisys is seeking a dedicated and empathetic individual to join our team as a Patient Service Coordinator. As a Patient Service Coordinator, you will play a crucial role in providing exceptional customer service and support to our patients and their families. Our ideal candidate will possess excellent communication skills, a positive attitude, and a willingness to go above and beyond for our patients. If you are looking for a rewarding career in healthcare and have the necessary qualifications, we would love to hear from you!

  1. Provide exceptional customer service to patients and their families.
  2. Communicate effectively with patients, families, and healthcare professionals.
  3. Schedule appointments and coordinate patient care.
  4. Maintain accurate and organized patient records.
  5. Ensure timely and accurate billing and insurance processes.
  6. Address patient inquiries and concerns in a professional and empathetic manner.
  7. Collaborate with healthcare team members to ensure coordinated and efficient patient care.
  8. Act as a liaison between patients, families, and healthcare providers.
  9. Maintain confidentiality and adhere to HIPAA regulations.
  10. Continuously strive to improve patient satisfaction and experience.
  11. Stay updated on company policies and procedures, as well as industry regulations and changes.
  12. Demonstrate empathy, compassion, and a positive attitude towards patients and their families.
  13. Assist with administrative tasks as needed.
  14. Participate in training and development programs to enhance job skills and knowledge.
  15. Represent the company in a professional and ethical manner at all times.
Where is this job?
This job is located at North Charleston, SC, USA
Job Qualifications
  • Bachelor's Degree In Healthcare Administration, Nursing, Or A Related Field.

  • Minimum Of 2 Years Of Experience In A Healthcare Setting, Preferably In A Patient Coordination Or Customer Service Role.

  • Strong Communication And Interpersonal Skills, With The Ability To Effectively Communicate With Patients, Caregivers, And Healthcare Professionals.

  • Knowledge Of Medical Terminology, Insurance Processes, And Healthcare Regulations.

  • Proficiency In Computer Systems, Including Electronic Medical Records And Scheduling Software.

Required Skills
  • Data Entry

  • Communication

  • Time Management

  • Scheduling

  • Multitasking

  • Attention to detail

  • Problem Solving

  • customer service

  • Critical Thinking

  • Medical Terminology

  • Teamwork

  • Organization

Soft Skills
  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Problem Solving

  • Time management

  • creativity

  • Attention to detail

  • Teamwork

  • Adaptability

Compensation

According to JobzMall, the average salary range for a Patient Serv Coord in North Charleston, SC, USA is between $29,000 to $44,000 per year. This may vary depending on factors such as experience, education, and the specific organization or healthcare setting. It is important to note that salaries may also vary in different regions and industries.

Additional Information
Amedisys is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedApril 4th, 2025
Apply BeforeMay 22nd, 2025
This job posting is from a verified source. 

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About Amedisys

Amedisys Home Health and Hospice Care, based in Baton Rouge, Louisiana, is one of the largest home health providers and second largest hospice care provider in the United States.

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