
Duty Manager, Flight Service IOC
Acts as first point of contact for notification of operational events that may impact the health, safety or security of flight attendants. Ensures proper event notification and reporting. Duty Managers communicate and coordinate with Flight Service Management, Crew Scheduling/Tracking, Risk Management , Association of Professional Flight Attendants (APFA) as well as flight attendants regarding significant events or diversions that impact crew member. Participates in operational calls, creating operational reports and a delay summary for distribution to Flight Service leadership, as well as requesting reports from flight attendants via the Corporate Event Reporting System (CERS).
2 years Flight Service experience
Abliltiy to exercise sound judgment and good decision making
1 year crew tracking/scheduling experience
Ability to work a flexibile schedule including rotation of shifts and days off
Knowledge of contract labor groups
Risk Management
MS Word
Record Keeping Skills
MS Excel skills
SABRE automation
Great time management
Verbal communication
written communication
Adaptability
Strong organizational skills
Problem Solving Skills
Attention to detail and accuracy
Multi tasker
According to JobzMall, the average salary range for a Duty Manager, Flight Service IOC in Skyview Dr, Euless, TX, USA is $45,000 to $60,000 per year.
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American Airlines Group, Inc. is a holding company whose business activity is the operation of a network carrier through its principal wholly-owned mainline operating subsidiary, American. The company provides air transportation for passengers and cargo. It cargo division provides a range of freight and mail services, with facilities and interline connections available across the globe.

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