American Airlines

Duty Manager, Flight Service IOC

American Airlines

Skyview Dr, Euless, TX, USA
Full-TimeDepends on ExperienceMid-LevelBachelors
Job Description

Acts as first point of contact for notification of operational events that may impact the health, safety or security of flight attendants. Ensures proper event notification and reporting. Duty Managers communicate and coordinate with Flight Service Management, Crew Scheduling/Tracking, Risk Management , Association of Professional Flight Attendants (APFA) as well as flight attendants regarding significant events or diversions that impact crew member. Participates in operational calls, creating operational reports and a delay summary for distribution to Flight Service leadership, as well as requesting reports from flight attendants via the Corporate Event Reporting System (CERS).

Where is this job?
This job is located at Skyview Dr, Euless, TX, USA
Job Qualifications
  • 2 years Flight Service experience

  • Abliltiy to exercise sound judgment and good decision making

  • 1 year crew tracking/scheduling experience

  • Ability to work a flexibile schedule including rotation of shifts and days off

  • Knowledge of contract labor groups

Required Skills
  • Risk Management

  • MS Word

  • Record Keeping Skills

  • MS Excel skills

  • SABRE automation

  • Great time management

Soft Skills
  • Verbal communication

  • written communication

  • Adaptability

  • Strong organizational skills

  • Problem Solving Skills

  • Attention to detail and accuracy

  • Multi tasker

Compensation

According to JobzMall, the average salary range for a Duty Manager, Flight Service IOC in Skyview Dr, Euless, TX, USA is $45,000 to $60,000 per year.

Additional Information
American Airlines is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedJune 15th, 2022
Apply BeforeMay 22nd, 2025
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About American Airlines

American Airlines Group, Inc. is a holding company whose business activity is the operation of a network carrier through its principal wholly-owned mainline operating subsidiary, American. The company provides air transportation for passengers and cargo. It cargo division provides a range of freight and mail services, with facilities and interline connections available across the globe.

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