American Airlines

General Manager, Airport Customer Experience

American Airlines

6000 N Terminal Pkwy, Atlanta, GA 30320, USA
Full-TimeDepends on ExperienceMid-LevelBachelors
Job Description

Directs, manages and oversees daily airport operation activities to ensure safe, reliable and efficient service for our passengers and stakeholders. Assesses and executes appropriate resources to optimize station performance. Monitors, reviews, and reports station performance. Establishes relationships through engagement, collaboration and inclusiveness with internal and external stakeholders. Coordinates closely with local airport authorities and government agencies to ensure organization’s priorities, objectives and concerns are effectively represented. Manages scheduled, off-scheduled and charter flight operations and meets performance goals. Acts as liaison between the Company and various organizations. Evaluates, identifies and recommends process improvement changes for a dynamic operational environment. Oversees, monitors and controls budget and manages overall financial administration.

Where is this job?
This job is located at 6000 N Terminal Pkwy, Atlanta, GA 30320, USA
Job Qualifications
  • 4 years in supervisory or management capacity

  • Knowledge of managing an operating budget

  • Ability to take initiative to act upon and adapt to a fast-paced environment

  • Must be able to secure appropriate airport authority and/or US Customs security badges

Required Skills
  • MS Word

  • MS PowerPoint

  • MS Access

  • Time Management Skills

  • Conflict resolution skills

  • MS Excel skills

Soft Skills
  • Verbal communication

  • Driven and self-motivated

  • written communication

  • Flexibility/Adaptability

  • Detail oriented and highly organized

  • Multi tasker

Compensation

According to JobzMall, the average salary range for a General Manager, Airport Customer Experience in 6000 N Terminal Pkwy, Atlanta, GA 30320, USA is $80,000 to $90,000 per year. This salary range is based on the current available job postings for this position in the area.

Additional Information
American Airlines is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedJuly 12th, 2021
Apply BeforeMay 22nd, 2025
This job posting is from a verified source. 
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About American Airlines

American Airlines Group, Inc. is a holding company whose business activity is the operation of a network carrier through its principal wholly-owned mainline operating subsidiary, American. The company provides air transportation for passengers and cargo. It cargo division provides a range of freight and mail services, with facilities and interline connections available across the globe.

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