Manager, Airport Workforce Management

Drives operational excellence while keeping a safety-conscious environment that promotes end-to-end exceptional customer service, resulting in employee and customer safety and well-being. Look for safety concerns and address them as needed. Establish team and individual goals in support of departmental and company objectives; Coaches and mentors frontline team members in skill development, customer service elevation and company culture behaviors. Establishes and promotes effective relationships with team members that fosters compassion, authenticity, integrity, respect and dignity Effectively allocates resources and provides appropriate support to enable teams to deliver on operational goals in a safe manner. Ensure the ongoing safety and reliability of our operation by conducting self-audits, observations, root cause investigations and other related safety engagements. Familiarity with Joint Collective Bargaining Agreement (JCBA) and ensure team members adhere to corporate policy/procedure.

According to JobzMall, the average salary range for a Manager, Airport Workforce Management in 200 Terminal Dr, East Boston, MA 02128, USA is $50,000 - $80,000 per year.

American Airlines Group, Inc. is a holding company whose business activity is the operation of a network carrier through its principal wholly-owned mainline operating subsidiary, American. The company provides air transportation for passengers and cargo. It cargo division provides a range of freight and mail services, with facilities and interline connections available across the globe.