American Airlines

Manager, Employee Relations Investigations

American Airlines

Dallas, TX, USA
Full-TimeDepends on ExperienceSenior LevelMasters
Job Description

At American Airlines, our employees are at the heart of everything we do. We are currently seeking a skilled and experienced Manager of Employee Relations Investigations to join our team. As the Manager, you will play a critical role in maintaining a positive work environment by conducting thorough and fair investigations into employee-related matters. We are looking for someone who is passionate about employee relations and has a strong understanding of labor laws and company policies. If you have exceptional interpersonal skills, a keen attention to detail, and the ability to handle sensitive situations with empathy and professionalism, we want to hear from you. Join us in creating a workplace where our employees feel valued and respected.

  1. Lead and oversee all employee relations investigations within the organization.
  2. Conduct thorough and fair investigations into employee-related matters, ensuring all relevant information is gathered and properly documented.
  3. Ensure compliance with all applicable labor laws and company policies during investigations.
  4. Provide guidance and support to HR team members and managers on employee relations issues.
  5. Identify trends and patterns in employee relations issues and provide recommendations for improvement.
  6. Collaborate with legal counsel and other relevant departments to resolve complex employee relations issues.
  7. Develop and implement policies and procedures to promote a positive work environment and prevent employee relations issues.
  8. Maintain accurate and detailed records of all investigations and their outcomes.
  9. Handle sensitive situations with empathy and professionalism, ensuring the confidentiality of all parties involved.
  10. Foster a culture of open communication and mutual respect within the organization.
  11. Stay updated on industry best practices and trends in employee relations to continuously improve processes and procedures.
  12. Train and educate employees and managers on company policies, labor laws, and conflict resolution techniques.
  13. Proactively identify potential employee relations issues and provide solutions to prevent them from escalating.
  14. Collaborate with other HR functions, such as recruitment and training, to ensure a seamless employee experience.
  15. Represent the company in labor relations matters, such as negotiations and arbitrations.
Where is this job?
This job is located at Dallas, TX, USA
Job Qualifications
  • Strong Knowledge Of Employment Laws And Regulations: A Manager Of Employee Relations Investigations At American Airlines Must Have A Deep Understanding Of Federal And State Laws Related To Workplace Investigations, Such As Title Vii Of The Civil Rights Act, The Americans With Disabilities Act, And The Fair Labor Standards Act.

  • Excellent Communication And Interpersonal Skills: This Role Requires Frequent Communication With Employees, Managers, And Legal Counsel, So Strong Verbal And Written Communication Skills Are Essential. The Ability To Build Relationships And Handle Sensitive Information With Tact And Empathy Is Also Crucial.

  • Experience Conducting Workplace Investigations: Previous Experience Conducting Employee Relations Investigations Is A Must For This Role. The Ideal Candidate Should Have A Proven Track Record Of Conducting Thorough, Unbiased, And Timely Investigations Into Workplace Complaints And Concerns.

  • Proven Problem-Solving And Critical Thinking Skills: In This Role, The Manager Of Employee Relations Investigations Will Be Responsible For Evaluating Complex And Sensitive Situations And Making Sound Decisions Based On Company Policies And Procedures. The Ability To Think Critically And Solve Problems Effectively Is Essential.

  • High Level Of Discretion And Confidentiality: This Position Involves Handling Sensitive And Confidential Information, So The Ideal Candidate Must Demonstrate A High Level Of Discretion And Professionalism. Maintaining The Confidentiality Of Investigations And Adhering To Privacy Regulations Is Critical For This Role.

Required Skills
  • Communication Skills

  • Data Analysis

  • Negotiation skills

  • Conflict Resolution

  • Workplace investigations

  • Legal Compliance

  • Problem-Solving

  • Mediation

  • Employee Advocacy

  • Policy Interpretation

  • Organizational Awareness

Soft Skills
  • Communication

  • Conflict Resolution

  • Leadership

  • Time management

  • creativity

  • flexibility

  • Teamwork

  • Adaptability

  • Problem-Solving

  • Empathy

Compensation

According to JobzMall, the average salary range for a Manager, Employee Relations Investigations in Dallas, TX, USA is between $80,000 and $120,000 per year. This may vary depending on the specific company, industry, and level of experience. Some companies may offer additional benefits and bonuses, such as performance-based incentives, which can increase the overall compensation for this role.

Additional Information
American Airlines is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedJanuary 23rd, 2025
Apply BeforeMay 22nd, 2025
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About American Airlines

American Airlines Group, Inc. is a holding company whose business activity is the operation of a network carrier through its principal wholly-owned mainline operating subsidiary, American. The company provides air transportation for passengers and cargo. It cargo division provides a range of freight and mail services, with facilities and interline connections available across the globe.

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