Representative, Reservations Sales - Peru LIM

Welcome to the exciting world of American Airlines, where we strive to provide exceptional customer service and unparalleled travel experiences. We are currently seeking a Representative for our Reservations Sales team in Peru LIM. As a Representative, you will play a vital role in assisting our customers with their travel plans and ensuring their satisfaction with our services. We are looking for candidates who are passionate about travel, possess strong communication skills, and are willing to go above and beyond to exceed customer expectations. Join our team and be a part of the leading airline in the industry!

1. Greet and welcome customers in a friendly and professional manner.
2. Assist customers with their travel plans, including booking flights, hotels, and other travel accommodations.
3. Provide accurate and timely information to customers regarding flight schedules, fares, and policies.
4. Handle customer inquiries and concerns with patience and empathy, striving to provide satisfactory resolutions.
5. Maintain a thorough understanding of airline and industry policies and procedures.
6. Identify opportunities to upsell and promote additional services to customers.
7. Use effective communication skills to build rapport and establish trust with customers.
8. Ensure all customer interactions are logged accurately and in a timely manner.
9. Collaborate with other team members to ensure a seamless customer experience.
10. Stay updated on changes in airline policies, procedures, and services.
11. Meet and exceed performance targets and sales goals.
12. Adhere to all safety and security protocols.
13. Continuously seek opportunities to improve customer satisfaction and loyalty.
14. Attend trainings and workshops to improve knowledge and skills.
15. Maintain a positive and professional attitude at all times, representing American Airlines in a positive light.

According to JobzMall, the average salary range for a Representative, Reservations Sales - Peru LIM in Lima, Peru is between $21,000 to $32,000 USD per year. This may vary depending on the specific company, experience level, and other factors such as bonuses and benefits.

American Airlines Group, Inc. is a holding company whose business activity is the operation of a network carrier through its principal wholly-owned mainline operating subsidiary, American. The company provides air transportation for passengers and cargo. It cargo division provides a range of freight and mail services, with facilities and interline connections available across the globe.