Staff Assistant I, Airport Station
Are you looking for an exciting and fast-paced career in the aviation industry? Look no further! American Airlines is seeking a motivated and dedicated individual to join our team as a Staff Assistant I at our Airport Station. As a Staff Assistant, you will play a vital role in ensuring the smooth operation of our airport station, providing exceptional service to our customers and supporting our team of airport personnel. If you have a passion for customer service, a strong work ethic, and a desire to grow within a dynamic company, we want to hear from you! Read on for more details about this exciting opportunity.
- Provide exceptional customer service to American Airlines customers at the airport station.
- Assist with the smooth operation of the airport station by performing various administrative tasks.
- Support the team of airport personnel by providing assistance with tasks as needed.
- Maintain a positive attitude and professional demeanor at all times while representing American Airlines.
- Communicate effectively with customers and colleagues to ensure a seamless and enjoyable travel experience.
- Handle customer inquiries and concerns promptly, with a focus on resolving issues to the satisfaction of the customer.
- Keep accurate records and maintain organized files for efficient retrieval of information.
- Collaborate with team members to ensure all tasks are completed efficiently and on time.
- Adhere to company policies and procedures, as well as industry regulations, for the safety and security of all passengers.
- Continuously seek opportunities for personal and professional growth within the company.
High School Diploma Or Equivalent: A Minimum Educational Qualification Of A High School Diploma Or Equivalent Is Required For The Position Of Staff Assistant I At American Airlines.
Excellent Communication Skills: The Job Of A Staff Assistant I Involves Constant Communication With Airport Staff, Airline Personnel, And Customers. Therefore, Strong Verbal And Written Communication Skills Are Essential For This Role.
Knowledge Of Airport Operations: The Ideal Candidate Should Possess A Good Understanding Of Airport Operations, Including Check-In Procedures, Baggage Handling, And Security Protocols.
Customer Service Experience: The Role Of A Staff Assistant I Requires Interacting With Customers On A Daily Basis. Previous Experience In A Customer Service Role, Preferably In The Airline Industry, Is Highly Desirable For This Position.
Computer Skills: The Job Involves Working With Various Computer Systems, Such As Reservation Systems, Flight Scheduling Software, And Email Programs. Proficiency In Microsoft Office And Other Computer Applications Is Necessary For This Role.
Communication
Time Management
Multitasking
Attention to detail
Problem Solving
customer service
Teamwork
Organization
Flexibility
Adaptability
Computer Literacy
Communication
Conflict Resolution
Emotional Intelligence
Leadership
Time management
creativity
Attention to detail
Teamwork
Adaptability
Problem-Solving
According to JobzMall, the average salary range for a Staff Assistant I, Airport Station in Houston, TX, USA is between $33,000 and $38,000 per year. This can vary depending on the specific company and the individual's level of experience and qualifications. Additionally, factors such as location, industry, and demand for the position can also affect salary.
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American Airlines Group, Inc. is a holding company whose business activity is the operation of a network carrier through its principal wholly-owned mainline operating subsidiary, American. The company provides air transportation for passengers and cargo. It cargo division provides a range of freight and mail services, with facilities and interline connections available across the globe.
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