Member Services Representative

Are you a customer service-oriented professional looking to join an innovative and dynamic team? American Automobile Association (AAA) is looking for a Member Services Representative to join our team and provide excellent service to our members. The successful candidate should have a customer service background, excellent communication and problem-solving skills, and a drive to exceed expectations. If this sounds like you, we would love to have you join our team. As a Member Services Representative, you will be the first point of contact for our members and responsible for providing quality customer service over the phone, through email, or in person. You will also be responsible for resolving customer inquiries and problems, updating customer information, and responding to customer feedback. The ideal candidate should have:• At least two years of customer service experience• Excellent communication, problem-solving, and organizational skills• A friendly and professional demeanor• The ability to work in a fast-paced environment• The ability to assess customer needs and provide solutions• Proficiency in Microsoft Office applications• A High school diploma or GED equivalent

Responsibilities: • Provide excellent customer service over the phone, email, or in person • Resolve customer inquiries and problems in a timely and professional manner • Update customer information and respond to customer feedback • Assess customer needs and provide solutions • Maintain a friendly and professional demeanor • Work in a fast-paced environment • Proficiency in Microsoft Office applications • High school diploma or GED equivalent

According to JobzMall, the average salary range for a Member Services Representative in Phoenix, AZ, USA is $24,000 - $46,000 per year. This range is dependent on experience, education, and the company or organization to which the job is applied.

American Automobile Association is a federation of motor clubs throughout North America. AAA is a privately held not-for-profit national member association and service organization with over 60 million members in the United States and Canada.