American Automobile Association (AAA)

New York, NY, USA
Full-TimeDepends on ExperienceMid-LevelBachelors
Job Description

At AAA, we are searching for a passionate Road Trip Planner to make our members' vacation dreams a reality. Our ideal candidate will have a great eye for detail, a knack for customer service, and an enthusiasm for helping families plan their perfect road trip. If you have the qualifications listed below and the desire to create memorable vacations, we encourage you to apply!The successful Road Trip Planner will have a minimum of two years of customer service experience, strong organizational skills, and a creative eye for detail. The ideal candidate will possess a high level of comfort using computer systems and have knowledge of the latest travel trends. A professional, yet friendly, demeanor and excellent communication skills are a must. The Road Trip Planner must be able to work independently and in a team environment. Most importantly, the Road Trip Planner should be an enthusiastic traveler who can help craft a memorable vacation experience for our members.

Responsibilities:

  1. Work with customers to create the perfect road trip itinerary based on their needs and preferences.
  2. Keep up with the latest travel trends and inform customers of the best options for their vacation.
  3. Utilize computer systems to organize and book customer trips.
  4. Provide exceptional customer service at all times.
  5. Follow up with customers to ensure their satisfaction after the trip.
  6. Demonstrate a professional, yet friendly, demeanor when communicating with customers.
  7. Work both independently and in a team environment.
  8. Remain organized and detail oriented while creating itineraries.
  9. Respond to customer inquiries and complaints in a timely manner.
  10. Offer suggestions and recommendations to enhance customer experiences.
Where is this job?
This job is located at New York, NY, USA
Job Qualifications
  • Ability To Work Independently

  • Strong Organizational Skills

  • Knowledge Of Aaa Services And Products

  • Excellent Communication And Customer Service Skills

  • Knowledge Of Geographic Areas

  • Ability To Think Quickly And Solve Problems

  • Ability To Handle Multiple Tasks Simultaneously

  • Familiarity With Tourism Attractions And Lodging Options

Required Skills
  • Budgeting

  • Accounting

  • Research

  • Networking

  • Communication

  • Logistics

  • Scheduling

  • Negotiation

  • customer service

  • Organization

  • Problem-Solving

  • Navigation

  • Data-Analysis

  • Route-Mapping

  • Trip-Planning

Soft Skills
  • Communication

  • Leadership

  • Negotiation

  • Problem Solving

  • Time management

  • Interpersonal Skills

  • creativity

  • Organization

  • Teamwork

  • Adaptability

Compensation

According to JobzMall, the average salary range for a Road Trip Planner in New York, NY, USA is $35,000 to $65,000. The salary range may vary depending on the employer, experience, and qualifications.

Additional Information
American Automobile Association (AAA) is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedJune 19th, 2023
Apply BeforeMay 22nd, 2025
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About American Automobile Association (AAA)

American Automobile Association is a federation of motor clubs throughout North America. AAA is a privately held not-for-profit national member association and service organization with over 60 million members in the United States and Canada.

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