
Roadside Assistance Technician
At American Automobile Association (AAA), we are always looking for talented and enthusiastic individuals to join our team. We are now seeking a Roadside Assistance Technician to provide quality roadside assistance services to our members. The ideal candidate will have excellent customer service and problem solving skills, as well as a passion for helping others. This is an exciting opportunity to use your knowledge and experience to make a positive impact on our members while being part of a team-oriented environment. If you have a valid driver's license and a commitment to providing superior customer service, we'd love to hear from you! To be successful in this role, you should have: • At least two years of experience in the automotive industry • Experience in providing roadside assistance services, including towing, jump starting, lockout services, and flat tire assistance • Strong interpersonal and communication skills • Excellent customer service and problem-solving skills • Good knowledge of local roads and the ability to read maps • Valid driver's license • Ability to work shifts, including nights, weekends, and holidays If you have the qualifications and drive to excel in this role, we'd love to hear from you!
Responsibilities:
- Provide quality roadside assistance services to AAA members.
- Demonstrate excellent customer service and problem solving skills.
- Have at least two years of experience in the automotive industry.
- Provide roadside assistance services, including towing, jump starting, lockout services, and flat tire assistance.
- Possess strong interpersonal and communication skills.
- Possess good knowledge of local roads and the ability to read maps.
- Have a valid driver's license.
- Have the ability to work shifts, including nights, weekends, and holidays.
Strong Customer Service Skills
Valid Driver's License
Ability To Lift Heavy Objects
Ability To Work In All Weather Conditions
Automotive Repair Experience
Ability To Safely Operate A Tow Truck
Ability To Diagnose Basic Automotive Problems
Knowledge Of Traffic Laws And Regulations
Communication
Problem Solving
customer service
Multi-tasking
map reading
Diagnostics
Repairs
Vehicle Recovery
Tire Changing
Towing
Vehicle Cleaning
Roadside Assistance
Jump-Starting
Fuel Delivery
Lockouts
Communication
Leadership
Problem Solving
Time management
Interpersonal Skills
creativity
self-motivation
flexibility
Organizational skills
Teamwork
According to JobzMall, the average salary range for a Roadside Assistance Technician in St. Louis, MO, USA is between $20,000 and $40,000 per year. This range may vary depending on experience, qualifications, and the specific employer.
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American Automobile Association is a federation of motor clubs throughout North America. AAA is a privately held not-for-profit national member association and service organization with over 60 million members in the United States and Canada.

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