American Automobile Association (AAA)

Roadside Assistance Technician

American Automobile Association (AAA)

Phoenix, AZ, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

At American Automobile Association (AAA), we are looking for a Roadside Assistance Technician to provide expert, efficient, and safe services to our members. The successful candidate will be a courteous and knowledgeable professional with excellent customer service skills, capable of performing a range of services from changing flat tires to providing towing services.We require that the Roadside Assistance Technician have a valid driver’s license, experience working on various makes and models of cars, and a strong knowledge of safety protocols. The ideal candidate must also possess excellent problem-solving and communication skills, as well as the ability to work independently.This is an exciting opportunity for the right person to join a leading organization that strives to provide the safest and most reliable roadside assistance services. If you have the necessary qualifications and are passionate about providing excellent customer service, we encourage you to apply.

Responsibilities:

  • Provide expert, efficient, and safe roadside assistance services to AAA members
  • Change flat tires and provide towing services
  • Maintain a valid driver’s license and be knowledgeable about various makes and models of cars
  • Follow safety protocols and demonstrate excellent problem-solving and communication skills
  • Work independently with minimal supervision
  • Provide exceptional customer service
  • Adhere to AAA’s standards for service and quality
Where is this job?
This job is located at Phoenix, AZ, USA
Job Qualifications
  • Excellent Customer Service Skills

  • Ability To Work Independently And With A Team

  • Good Communication Skills

  • Knowledge Of Automotive Systems

  • Experience With Roadside Assistance Services

  • Ability To Remain Calm In High-Stress Situations

  • Ability To Operate A Variety Of Tools And Equipment

  • Ability To Lift Up To Pounds

Required Skills
  • Problem Solving

  • customer service

  • Route planning

  • Diagnostics

  • Repairs

  • Towing

  • Battery Replacement

  • Gas Delivery

  • Jump-Starting

  • Winching

  • Lockouts

  • Flat-Tire Assistance

  • Vehicle Extrication

  • Vehicle Transport

  • Accident Triage

Soft Skills
  • Communication

  • Conflict Resolution

  • Leadership

  • Problem Solving

  • Time management

  • Interpersonal Skills

  • creativity

  • Teamwork

  • Positive Attitude

  • Adaptability

Compensation

According to JobzMall, the average salary range for a Roadside Assistance Technician in Phoenix, AZ, USA is $16.00 - $20.00 per hour. This figure is based on an estimate of the current market rate for this job, and may vary depending on experience, qualifications, and other factors.

Additional Information
American Automobile Association (AAA) is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedJune 19th, 2023
Apply BeforeMay 22nd, 2025
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About American Automobile Association (AAA)

American Automobile Association is a federation of motor clubs throughout North America. AAA is a privately held not-for-profit national member association and service organization with over 60 million members in the United States and Canada.

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