
Roadside Assistance Technician
At American Automobile Association (AAA), we are looking for a Roadside Assistance Technician to provide expert, efficient, and safe services to our members. The successful candidate will be a courteous and knowledgeable professional with excellent customer service skills, capable of performing a range of services from changing flat tires to providing towing services.We require that the Roadside Assistance Technician have a valid driver’s license, experience working on various makes and models of cars, and a strong knowledge of safety protocols. The ideal candidate must also possess excellent problem-solving and communication skills, as well as the ability to work independently.This is an exciting opportunity for the right person to join a leading organization that strives to provide the safest and most reliable roadside assistance services. If you have the necessary qualifications and are passionate about providing excellent customer service, we encourage you to apply.
Responsibilities:
- Provide expert, efficient, and safe roadside assistance services to AAA members
- Change flat tires and provide towing services
- Maintain a valid driver’s license and be knowledgeable about various makes and models of cars
- Follow safety protocols and demonstrate excellent problem-solving and communication skills
- Work independently with minimal supervision
- Provide exceptional customer service
- Adhere to AAA’s standards for service and quality
Excellent Customer Service Skills
Ability To Work Independently And With A Team
Good Communication Skills
Knowledge Of Automotive Systems
Experience With Roadside Assistance Services
Ability To Remain Calm In High-Stress Situations
Ability To Operate A Variety Of Tools And Equipment
Ability To Lift Up To Pounds
Problem Solving
customer service
Route planning
Diagnostics
Repairs
Towing
Battery Replacement
Gas Delivery
Jump-Starting
Winching
Lockouts
Flat-Tire Assistance
Vehicle Extrication
Vehicle Transport
Accident Triage
Communication
Conflict Resolution
Leadership
Problem Solving
Time management
Interpersonal Skills
creativity
Teamwork
Positive Attitude
Adaptability
According to JobzMall, the average salary range for a Roadside Assistance Technician in Phoenix, AZ, USA is $16.00 - $20.00 per hour. This figure is based on an estimate of the current market rate for this job, and may vary depending on experience, qualifications, and other factors.
Apply with Video Cover Letter Add a warm greeting to your application and stand out!
American Automobile Association is a federation of motor clubs throughout North America. AAA is a privately held not-for-profit national member association and service organization with over 60 million members in the United States and Canada.

Get interviewed today!
JobzMall is the world‘ s largest video talent marketplace.It‘s ultrafast, fun, and human.
Get Started