Travel Agent

At AAA, we are looking for a dedicated and passionate Travel Agent to join our team and provide our members with exceptional travel experiences. Our Travel Agents are responsible for providing our members with the best possible travel options, tailored to meet their needs. To succeed in this role, you must have excellent customer service skills, a passion for travel, and an ability to think creatively and problem-solve. You must also be comfortable working with multiple computer systems and software programs. If you thrive in a fast-paced environment and are eager to join an established team of professionals, this is the job for you!

Responsibilities:

1. Provide AAA members with comprehensive and customized travel solutions, tailored to meet their individual needs.
2. Maintain up-to-date knowledge of all available travel options and services.
3. Work with customers to identify their desired travel locations, dates, and budget constraints.
4. Provide timely and accurate quotes and booking confirmations.
5. Serve as the primary point of contact for customers throughout the travel planning process.
6. Make appropriate and cost-effective recommendations for travel-related services, including accommodation, transportation, and activities.
7. Handle customer inquiries and complaints in a professional and prompt manner.
8. Utilize multiple computer systems and software programs to facilitate the booking process.
9. Work collaboratively with team members to ensure that customer needs are met in a timely and efficient manner.
10. Stay abreast of current travel trends and industry developments.

According to JobzMall, the average salary range for a Travel Agent in Boston, MA, USA is $32,000 to $50,000 per year. Salaries will vary depending on the size of the company, the number of years of experience the agent has, and the location of the business.

American Automobile Association is a federation of motor clubs throughout North America. AAA is a privately held not-for-profit national member association and service organization with over 60 million members in the United States and Canada.