American Automobile Association (AAA)

Minneapolis, MN, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

As a Travel Agent at American Automobile Association (AAA), you will have the opportunity to make a difference in people’s lives by helping them plan their dream vacations. We are looking for an enthusiastic and customer-focused individual with excellent communication skills and a passion for travel. The ideal candidate for this position should have a minimum of two years of experience as a Travel Agent and a proven track record of providing superior customer service. If you are looking for an exciting and rewarding career opportunity, this could be the perfect job for you!

Responsibilities:

  1. Provide superior customer service and assistance with all travel planning needs.
  2. Offer advice and assistance to customers regarding reservations, destinations, and cost-saving options.
  3. Execute all necessary transactions related to travel bookings and payment.
  4. Maintain knowledge of industry trends and best practices.
  5. Uphold strict confidentiality regarding customer data and travel plans.
  6. Work with customers to determine their specific travel needs and goals.
  7. Negotiate with vendors to secure the best value for customers.
  8. Keep accurate records of customer interactions and transactions.
  9. Stay up-to-date on the latest travel information, promotions, and new destinations.
  10. Remain available to answer customer questions and address customer concerns.
Where is this job?
This job is located at Minneapolis, MN, USA
Job Qualifications
  • Excellent Customer Service Skills

  • Ability To Work In A Fast-Paced Environment

  • Knowledge Of Foreign Languages

  • Knowledge Of Travel Industry

  • Ability To Use A Computer And Various Booking Systems

  • Ability To Handle Customer Complaints

  • Passion For Travel

  • Previous Experience As A Travel Agent

Required Skills
  • Networking

  • Planning

  • Scheduling

  • Multitasking

  • Researching

  • organizing

  • Coordinating

  • Problem-Solving

  • communicating

  • Touring

  • Advising

  • Negotiating

  • Selling

  • Liaising

  • Booking

Soft Skills
  • Communication

  • Leadership

  • Problem Solving

  • Time management

  • Interpersonal Skills

  • creativity

  • Critical thinking

  • Teamwork

  • Adaptability

  • Decision-making

Compensation

According to JobzMall, the average salary range for a Travel Agent in Minneapolis, MN, USA is between $23,031 and $49,567 per year. This range is based on the salaries reported by current and former employees of travel agencies in the Minneapolis area.

Additional Information
American Automobile Association (AAA) is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedJune 19th, 2023
Apply BeforeMay 22nd, 2025
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About American Automobile Association (AAA)

American Automobile Association is a federation of motor clubs throughout North America. AAA is a privately held not-for-profit national member association and service organization with over 60 million members in the United States and Canada.

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