
Travel Agent
Are you an experienced Travel Agent looking to join a well-established, customer-focused organization? The American Automobile Association (AAA) is looking for a motivated, detail-oriented individual to join our team as a Travel Agent.In this role, you will be responsible for providing exceptional customer service to travelers while planning and coordinating leisure and business travel itineraries. You will advise customers on the best travel options and build relationships with travel providers to secure the most cost-effective and enjoyable trips for our customers.To be successful as a Travel Agent at AAA, you will need to have a customer-centric attitude, excellent communication skills, and a proven track record of providing outstanding customer service. You should also have a thorough understanding of the travel industry, including airline and hotel booking processes, passport and visa requirements, and international travel regulations.
Responsibilities:
- Provide exceptional customer service to travelers while planning and coordinating leisure and business travel itineraries.
- Advise customers on the best travel options and build relationships with travel providers to secure the most cost-effective and enjoyable trips for our customers.
- Utilize thorough understanding of the travel industry, including airline and hotel booking processes, passport and visa requirements, and international travel regulations.
- Maintain relationships with customers to ensure satisfaction with their travel plans.
- Maintain knowledge of the latest travel trends and destinations.
- Follow up with customers to ensure their satisfaction with their travel plans.
- Provide detailed reports tracking customer travel plans and expenses.
- Receive and respond to customer inquiries and complaints in a timely manner.
- Maintain up-to-date records of customer travel information.
- Stay informed of the latest travel industry news and regulations.
Excellent Customer Service Skills
Ability To Work In A Fast-Paced Environment
Excellent Communication Skills
Ability To Multi-Task
Knowledge Of Travel Destinations
Proficient In Using Computer Software
Understanding Of Booking Systems
Willingness To Work Flexible Hours
Finance
Research
Troubleshooting
Communication
Sales
Marketing
Problem Solving
Negotiation
customer service
Computer
Travel Planning
Organizational
foreign language
Booking
Travel Advice
Communication
Leadership
Time management
Interpersonal Skills
creativity
Organization
Critical thinking
Teamwork
Adaptability
Problem-Solving
According to JobzMall, the average salary range for a Travel Agent in Houston, TX, USA is between $29,928 and $50,535 per year. This range may vary depending on the experience and qualifications of the individual, as well as the company they are working for.
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American Automobile Association is a federation of motor clubs throughout North America. AAA is a privately held not-for-profit national member association and service organization with over 60 million members in the United States and Canada.

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