American Automobile Association (AAA)

Tampa, FL, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

As a Travel Agent at American Automobile Association (AAA), you will be responsible for helping our members make the most of their travel experiences. We are looking for an energetic and experienced individual to join our team. The ideal candidate will have excellent customer service skills, strong organizational skills, and a passion for travel.The successful candidate will possess a minimum of two years of customer service and travel industry experience. A solid understanding of the travel industry, its trends and best practices is essential. In addition, experience with airline and hotel bookings, cruise and tour operators, and international travel is preferred. The successful candidate must also possess exceptional communication and computer skills, and have a friendly and professional demeanor.At AAA, we pride ourselves on providing our customers with the highest level of service, and our Travel Agents are no exception. If you are looking to join a team of passionate professionals and use your expertise to help others make the most of their travel experiences, we welcome you to apply.

Responsibilities:

  1. Provide exceptional customer service to AAA members, ensuring their travel experiences are enjoyable.
  2. Assist members with planning and booking travel arrangements, including flights, hotels, cruises, and tours.
  3. Maintain up-to-date knowledge of travel industry trends and best practices.
  4. Utilize computer software and other resources to research and book travel arrangements.
  5. Communicate effectively with members, travel partners, and colleagues.
  6. Stay organized and manage time efficiently.
  7. Demonstrate a friendly and professional demeanor.
  8. Resolve customer service issues in a timely and efficient manner.
  9. Participate in training and other professional development opportunities.
  10. Adhere to all AAA policies and procedures.
Where is this job?
This job is located at Tampa, FL, USA
Job Qualifications
  • High School Diploma Or Equivalent

  • Excellent Customer Service And Communication Skills

  • Knowledge Of Visa And Passport Requirements

  • Knowledge Of The Geography Of The Us

  • Basic Computer Skills And Knowledge Of Travel Software

  • Familiarity With Airline And Hotel Booking Procedures

  • Ability To Multitask And Work Well Under Pressure

  • Knowledge Of Foreign Currency Exchange And Exchange Rates

Required Skills
  • Networking

  • Planning

  • Scheduling

  • customer service

  • Researching

  • Pricing

  • organizing

  • Coordinating

  • Problem-Solving

  • Advising

  • Negotiating

  • Analyzing

  • Facilitating

  • Selling

  • Booking

Soft Skills
  • Communication

  • Leadership

  • Problem Solving

  • Time management

  • Interpersonal Skills

  • creativity

  • Organization

  • Critical thinking

  • collaboration

  • Adaptability

Compensation

According to JobzMall, the average salary range for a Travel Agent in Tampa, FL, USA is from $20,000 to $42,000 per year. This salary range includes base pay, commission, and bonuses. The exact salary of a Travel Agent depends on experience, qualifications, and the type of company they work for.

Additional Information
American Automobile Association (AAA) is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedJune 19th, 2023
Apply BeforeMay 22nd, 2025
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About American Automobile Association (AAA)

American Automobile Association is a federation of motor clubs throughout North America. AAA is a privately held not-for-profit national member association and service organization with over 60 million members in the United States and Canada.

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