
Travel Agent
As a Travel Agent at American Automobile Association (AAA), you will be responsible for helping our members make the most of their travel experiences. We are looking for an energetic and experienced individual to join our team. The ideal candidate will have excellent customer service skills, strong organizational skills, and a passion for travel.The successful candidate will possess a minimum of two years of customer service and travel industry experience. A solid understanding of the travel industry, its trends and best practices is essential. In addition, experience with airline and hotel bookings, cruise and tour operators, and international travel is preferred. The successful candidate must also possess exceptional communication and computer skills, and have a friendly and professional demeanor.At AAA, we pride ourselves on providing our customers with the highest level of service, and our Travel Agents are no exception. If you are looking to join a team of passionate professionals and use your expertise to help others make the most of their travel experiences, we welcome you to apply.
Responsibilities:
- Provide exceptional customer service to AAA members, ensuring their travel experiences are enjoyable.
- Assist members with planning and booking travel arrangements, including flights, hotels, cruises, and tours.
- Maintain up-to-date knowledge of travel industry trends and best practices.
- Utilize computer software and other resources to research and book travel arrangements.
- Communicate effectively with members, travel partners, and colleagues.
- Stay organized and manage time efficiently.
- Demonstrate a friendly and professional demeanor.
- Resolve customer service issues in a timely and efficient manner.
- Participate in training and other professional development opportunities.
- Adhere to all AAA policies and procedures.
High School Diploma Or Equivalent
Excellent Customer Service And Communication Skills
Knowledge Of Visa And Passport Requirements
Knowledge Of The Geography Of The Us
Basic Computer Skills And Knowledge Of Travel Software
Familiarity With Airline And Hotel Booking Procedures
Ability To Multitask And Work Well Under Pressure
Knowledge Of Foreign Currency Exchange And Exchange Rates
Networking
Planning
Scheduling
customer service
Researching
Pricing
organizing
Coordinating
Problem-Solving
Advising
Negotiating
Analyzing
Facilitating
Selling
Booking
Communication
Leadership
Problem Solving
Time management
Interpersonal Skills
creativity
Organization
Critical thinking
collaboration
Adaptability
According to JobzMall, the average salary range for a Travel Agent in Tampa, FL, USA is from $20,000 to $42,000 per year. This salary range includes base pay, commission, and bonuses. The exact salary of a Travel Agent depends on experience, qualifications, and the type of company they work for.
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American Automobile Association is a federation of motor clubs throughout North America. AAA is a privately held not-for-profit national member association and service organization with over 60 million members in the United States and Canada.

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