
Travel Agent
At AAA, our Travel Agents are the go-to experts for planning customized trips for members and their families. We are looking for an experienced, customer-centric Travel Agent with the necessary qualifications to join our team and ensure that our members have a memorable and hassle-free travel experience.The ideal candidate for this role has an in-depth knowledge of the travel industry and travel booking systems, strong customer service skills, and a passion for helping others explore the world. A successful Travel Agent will also have excellent communication and organizational skills and is able to work independently while managing multiple tasks.If you are looking for an exciting opportunity to combine your travel industry expertise and customer service skills and help others plan their dream trip, then this role may be perfect for you!
Responsibilities:
- Listen to members’ travel needs and preferences and use knowledge of travel industry to plan customized trips
- Ensure members have a hassle-free and memorable travel experience
- Develop and maintain relationships with members
- Utilize travel booking systems to make reservations for members
- Make recommendations for excursions, restaurants, and other activities to enhance members’ trips
- Remain up-to-date on current travel trends, regulations, and policies
- Resolve customer service inquiries in a timely manner
- Provide guidance and assistance to members throughout the entire trip-planning process
- Maintain accurate documentation of all trips and reservations
- Remain organized and manage multiple tasks independently
Excellent Customer Service Skills
Ability To Work Independently
Ability To Work In A Fast-Paced Environment
Excellent Communication Skills
Ability To Multi-Task
Knowledge Of Travel Industry
Knowledge Of Geographical Locations
Proficiency In Computer Systems And Software
Budgeting
Networking
Planning
Scheduling
Reporting
organizing
Coordinating
Problem-Solving
Touring
Advising
Negotiating
Selling
Guiding
Booking
Reserving
Communication
Conflict Resolution
Leadership
Negotiation
Problem Solving
Time management
Interpersonal Skills
creativity
Teamwork
Adaptability
According to JobzMall, the average salary range for a Travel Agent in Phoenix, AZ, USA is $32,000 - $45,000 per year. This salary range is based on the responses of experienced professionals in the industry.
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American Automobile Association is a federation of motor clubs throughout North America. AAA is a privately held not-for-profit national member association and service organization with over 60 million members in the United States and Canada.

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