American Automobile Association (AAA)

Washington, DC, USA
Full-TimeDepends on ExperienceMid-LevelBachelors
Job Description

American Automobile Association (AAA) is looking for an enthusiastic and knowledgeable Travel Agent to join our team of professionals. The ideal candidate will have an eye for detail and the ability to provide exceptional customer service. The Travel Agent will be responsible for creating and managing customized travel packages for clients. This includes researching, booking, and confirming travel arrangements, as well as providing exceptional customer service. The successful candidate will have 2+ years of experience in the travel industry, excellent communication and customer service skills, as well as the ability to work independently and as part of a team. Knowledge of the travel industry and the ability to work with various computer software is also required. If you have a passion for travel and a commitment to excellent customer service, we want to hear from you!

Responsibilities:

-Design and create customized travel packages for clients -Research, book, and confirm travel arrangements for clients -Provide exceptional customer service -Stay up-to-date on the latest travel industry trends and changes -Handle customer inquiries and complaints in a professional and courteous manner -Maintain accurate records of customer travel reservations -Work independently as well as part of a team -Utilize various computer software and programs to assist with travel planning -Foster relationships with vendors and partners in the travel industry

Where is this job?
This job is located at Washington, DC, USA
Job Qualifications
  • Excellent Customer Service Skills

  • Proficient In Microsoft Office Suite

  • Ability To Work Independently And As Part Of A Team

  • Knowledge Of Local

  • Knowledge Of Domestic And International Travel Destinations

  • Familiarity With Travel Websites And Booking Systems

  • State And Federal Laws Related To Travel

  • Excellent Organizational And Problem Solving Skills

  • Ability To Multi-Task And Handle Stressful Situations

Required Skills
  • Budgeting

  • Research

  • Networking

  • Planning

  • Marketing

  • Scheduling

  • Negotiation

  • customer service

  • Coordinating

  • Navigation

  • Touring

  • Analyzing

  • Selling

  • Reservation

  • Booking

Soft Skills
  • Communication

  • Conflict Resolution

  • Leadership

  • Problem Solving

  • Time management

  • Interpersonal Skills

  • creativity

  • Organizational skills

  • Teamwork

  • Adaptability

Compensation

According to JobzMall, the average salary range for a Travel Agent in Washington, DC, USA is $30,000 to $80,000 per year. The salary range can vary depending on the experience of the Travel Agent, the type of travel agency they work for, and the type of clients they serve.

Additional Information
American Automobile Association (AAA) is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedJune 19th, 2023
Apply BeforeMay 7th, 2025
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About American Automobile Association (AAA)

American Automobile Association is a federation of motor clubs throughout North America. AAA is a privately held not-for-profit national member association and service organization with over 60 million members in the United States and Canada.

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