
Travel Consultant
American Automobile Association (AAA) is looking for a dynamic, motivated, and customer-focused Travel Consultant to join our team. As a Travel Consultant, you will be responsible for providing superior customer service to our members as they plan their vacation and travel needs. To be successful in this role, you must have excellent communication and customer service skills, as well as the ability to think quickly and provide timely solutions to our customers. The ideal candidate will also be able to demonstrate a strong knowledge of the travel industry and the ability to provide expert advice on travel destinations, airline tickets, accommodations, and car rentals. If you are an enthusiastic and organized individual who is passionate about helping people plan their dream vacations, we encourage you to apply for this opportunity.
Responsibilities:
- Provide excellent customer service to AAA members as they plan their travel needs.
- Respond to customer inquiries in a timely and professional manner.
- Maintain a strong knowledge of the travel industry and provide expert advice on travel destinations, airline tickets, accommodations, and car rentals.
- Ensure AAA members have the best travel experience possible.
- Utilize customer service skills to quickly and effectively address customer concerns.
- Track and update customer records, ensuring all information is accurate and up-to-date.
- Collaborate with other departments to ensure customer satisfaction.
- Take initiative to proactively identify and resolve potential customer issues.
- Maintain a professional attitude and appearance when representing the company.
Excellent Customer Service Skills
Knowledge Of Various Travel Destinations
Ability To Work Well Independently And As Part Of A Team
Proficiency In Computerized Reservation Systems
Ability To Work Under Pressure And Meet Tight Deadlines
Knowledge Of Visa And Passport Regulations
Knowledge Of Currency Exchange Rates
Proficiency In Foreign Languages
Communication
Marketing
Product knowledge
Problem Solving
Cost Analysis
Organization
Travel Planning
Client Relations
Car Rental
Tour Planning
Destination Research
Flight Booking
Hotel Booking
Cruise Planning
Itinerary Creation
Communication
Leadership
Time management
Interpersonal Skills
flexibility
Attention to detail
Creative Thinking
Teamwork
Problem-Solving
Initiative
According to JobzMall, the average salary range for a Travel Consultant in Los Angeles, CA, USA is between $44,000 and $65,000 per year. This range can vary depending on experience, qualifications, and the specific job role.
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American Automobile Association is a federation of motor clubs throughout North America. AAA is a privately held not-for-profit national member association and service organization with over 60 million members in the United States and Canada.

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