American Automobile Association (AAA)

Los Angeles, CA, USA
Full-TimeDepends on ExperienceMid-LevelBachelors
Job Description

American Automobile Association (AAA) is looking for a dynamic, motivated, and customer-focused Travel Consultant to join our team. As a Travel Consultant, you will be responsible for providing superior customer service to our members as they plan their vacation and travel needs. To be successful in this role, you must have excellent communication and customer service skills, as well as the ability to think quickly and provide timely solutions to our customers. The ideal candidate will also be able to demonstrate a strong knowledge of the travel industry and the ability to provide expert advice on travel destinations, airline tickets, accommodations, and car rentals. If you are an enthusiastic and organized individual who is passionate about helping people plan their dream vacations, we encourage you to apply for this opportunity.

Responsibilities:

  1. Provide excellent customer service to AAA members as they plan their travel needs.
  2. Respond to customer inquiries in a timely and professional manner.
  3. Maintain a strong knowledge of the travel industry and provide expert advice on travel destinations, airline tickets, accommodations, and car rentals.
  4. Ensure AAA members have the best travel experience possible.
  5. Utilize customer service skills to quickly and effectively address customer concerns.
  6. Track and update customer records, ensuring all information is accurate and up-to-date.
  7. Collaborate with other departments to ensure customer satisfaction.
  8. Take initiative to proactively identify and resolve potential customer issues.
  9. Maintain a professional attitude and appearance when representing the company.
Where is this job?
This job is located at Los Angeles, CA, USA
Job Qualifications
  • Excellent Customer Service Skills

  • Knowledge Of Various Travel Destinations

  • Ability To Work Well Independently And As Part Of A Team

  • Proficiency In Computerized Reservation Systems

  • Ability To Work Under Pressure And Meet Tight Deadlines

  • Knowledge Of Visa And Passport Regulations

  • Knowledge Of Currency Exchange Rates

  • Proficiency In Foreign Languages

Required Skills
  • Communication

  • Marketing

  • Product knowledge

  • Problem Solving

  • Cost Analysis

  • Organization

  • Travel Planning

  • Client Relations

  • Car Rental

  • Tour Planning

  • Destination Research

  • Flight Booking

  • Hotel Booking

  • Cruise Planning

  • Itinerary Creation

Soft Skills
  • Communication

  • Leadership

  • Time management

  • Interpersonal Skills

  • flexibility

  • Attention to detail

  • Creative Thinking

  • Teamwork

  • Problem-Solving

  • Initiative

Compensation

According to JobzMall, the average salary range for a Travel Consultant in Los Angeles, CA, USA is between $44,000 and $65,000 per year. This range can vary depending on experience, qualifications, and the specific job role.

Additional Information
American Automobile Association (AAA) is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedJune 19th, 2023
Apply BeforeMay 22nd, 2025
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About American Automobile Association (AAA)

American Automobile Association is a federation of motor clubs throughout North America. AAA is a privately held not-for-profit national member association and service organization with over 60 million members in the United States and Canada.

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