American Automobile Association (AAA)

Boston, MA, USA
Full-TimeDepends on ExperienceMid-LevelBachelors
Job Description

Are you an experienced Travel Consultant looking to join a well-respected organization? If so, American Automobile Association (AAA) may have the ideal opportunity for you! At AAA, our Travel Consultants are the front line of our business. They are responsible for connecting customers with the perfect travel experiences and must have a passion for travel and excellent customer service skills. To be successful in this role, you must have a minimum of two years of travel industry experience, strong communication skills, and a customer-focused approach. If you are an enthusiastic traveler and enjoy helping others plan their dream trips, then this may be the perfect role for you!

Responsibilities of a Travel Consultant at AAA:

  1. Provide excellent customer service to clients and ensure customer satisfaction.
  2. Utilize knowledge of the travel industry to recommend and book the best travel experiences for clients.
  3. Keep up to date on the latest travel trends, services, and destinations.
  4. Communicate effectively with clients to understand their travel needs and preferences.
  5. Work effectively with internal teams and external partners to ensure the smooth execution of travel plans.
  6. Remain organized and efficient in the management of multiple client requests and bookings.
  7. Provide detailed and accurate information to customers about their travel options.
  8. Utilize industry-specific software and databases to ensure accurate bookings.
  9. Stay updated on changes in the travel industry, such as changes in policies, tariffs, and other regulations.
  10. Maintain accurate records of customer interactions and bookings.
Where is this job?
This job is located at Boston, MA, USA
Job Qualifications
  • Attention To Detail

  • Excellent Communication Skills

  • Ability To Multi-Task

  • Knowledge Of Various Travel Destinations

  • Experience With Customer Service

  • Knowledgeable In Booking Travel

  • Strong Organizational Capabilities

  • Mastery Of Computer Applications

Required Skills
  • Budgeting

  • Networking

  • Planning

  • Sales

  • Scheduling

  • Problem Solving

  • customer service

  • Researching

  • Interpreting

  • organizing

  • Multi-tasking

  • navigating

  • Negotiating

  • Collaborating

  • Booking

Soft Skills
  • Communication

  • Conflict Resolution

  • Leadership

  • Problem Solving

  • Time management

  • Interpersonal Skills

  • Organization

  • Critical thinking

  • Teamwork

  • Adaptability

Compensation

According to JobzMall, the average salary range for a Travel Consultant in Boston, MA, USA is $32,000 to $60,000 per year. Salaries will vary depending on experience, education, and other qualifications.

Additional Information
American Automobile Association (AAA) is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedJune 19th, 2023
Apply BeforeMay 22nd, 2025
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About American Automobile Association (AAA)

American Automobile Association is a federation of motor clubs throughout North America. AAA is a privately held not-for-profit national member association and service organization with over 60 million members in the United States and Canada.

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