American Express Global Business Travel

Bilingual French English Travel Consultant

American Express Global Business Travel

Remote
Full-TimeDepends on ExperienceSenior LevelMasters
Job Description

As a Bilingual French English Travel Consultant at American Express Global Business Travel, you will be a part of an international team dedicated to providing clients with the highest quality travel services. We are looking for an individual who has a passion for travel and customer service, as well as a strong understanding of both the French and English languages. The ideal candidate is a strong communicator, problem solver, and team player, with the ability to work independently in a busy, fast paced environment. If you have the required qualifications and the desire to provide our clients with world-class travel services, we would love to hear from you.

Responsibilities:

  1. Provide customers with professional and friendly service in both French and English.
  2. Assist customers with planning and booking travel arrangements.
  3. Offer advice and recommendations on travel-related topics, such as destination and transportation options.
  4. Research and respond to customer inquiries in a timely manner.
  5. Resolve customer issues and complaints in a professional and courteous manner.
  6. Maintain knowledge of the latest travel trends and industry developments.
  7. Work collaboratively with other team members to ensure customer satisfaction.
  8. Utilize problem-solving skills to quickly and efficiently resolve customer issues.
  9. Maintain accurate records of customer interactions.
  10. Follow established policies and procedures.
Where is this job?
This job opening is listed as 100% remote
Job Qualifications
  • Excellent Customer Service Skills

  • Ability To Work In A Fast-Paced Environment

  • Strong Understanding Of The Travel Industry

  • Fluent In Both French And English

  • Excellent Written And Verbal Communication Skills

  • Ability To Solve Complex Customer Problems

  • Proficiency In Using Computer Programs And Ticketing Systems

  • Knowledge Of Domestic And International Flight Options

Required Skills
  • Networking

  • Troubleshooting

  • English

  • Scheduling

  • Bilingual

  • Researching

  • Interpreting

  • French

  • Coordinating

  • Problem-Solving

  • Managing

  • travel

  • Negotiating

  • Analyzing

  • Booking

Soft Skills
  • Communication

  • Leadership

  • Negotiation

  • Time management

  • Interpersonal Skills

  • flexibility

  • Teamwork

  • collaboration

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Bilingual French English Travel Consultant is between $22,000 and $46,000 per year, depending on location, experience, and other factors. Salaries for bilingual travel consultants can range from $21,000 to $50,000 per year. The salary range can also be affected by the type of employer and the industry in which the job is located. For example, travel consultants in the corporate sector generally earn higher salaries than

Additional Information
American Express Global Business Travel is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedAugust 14th, 2023
Apply BeforeMay 22nd, 2025
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About American Express Global Business Travel

American Express Global Business Travel is a multinational travel management company headquartered in New York City. Amex GBT has 13,500 employees in more than 140 countries. American Express holds a minority interest in Amex GBT, but the travel company operates as a separate entity from the financial services group.

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