American Express Global Business Travel

Remote
Full-TimeDepends on ExperienceMid-LevelBachelors
Job Description

We’re looking for a passionate and knowledgeable Global Travel Consultant to join American Express Global Business Travel and help our clients travel the world. As a Global Travel Consultant, you’ll be responsible for providing exceptional customer service and creating unforgettable travel experiences for our customers. You’ll go above and beyond to provide top-notch service and ensure that our clients’ needs are met.To excel in this role, you should have an in-depth understanding of global travel trends and a passion for helping others. You should also have excellent communication skills and be an organized problem solver. If you’re a customer service star with a love for travel, we’d love to hear from you!

Responsibilities:

  1. Provide exceptional customer service and create unforgettable travel experiences for our clients.
  2. Go above and beyond to meet customers’ needs.
  3. Have an in-depth understanding of global travel trends.
  4. Demonstrate excellent communication and problem-solving skills.
  5. Assist customers with booking flights, hotels, and other travel arrangements.
  6. Stay up-to-date on the latest travel deals and discounts.
  7. Handle customer inquiries and complaints in a professional manner.
  8. Monitor customer satisfaction and provide feedback to management.
  9. Maintain accurate records of customer interactions.
  10. Develop and maintain relationships with suppliers.
Where is this job?
This job opening is listed as 100% remote
Job Qualifications
  • Ability To Work Independently

  • Experience In The Travel Industry

  • Excellent Customer Service Skills

  • Knowledge Of Global Travel Regulations And Procedures

  • Proficiency In Multiple Languages

  • Strong Organizational Skills

  • Computer Proficiency

  • Excellent Problem Solving Skills

Required Skills
  • Budgeting

  • Research

  • Training

  • Networking

  • Planning

  • Communication

  • Scheduling

  • Multitasking

  • Problem Solving

  • Negotiation

  • customer service

  • organizing

  • Travel management

  • Adaptability

  • Booking

Soft Skills
  • Communication

  • Conflict Resolution

  • Leadership

  • Time management

  • Interpersonal Skills

  • creativity

  • flexibility

  • Networking

  • Teamwork

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Global Travel Consultant is between $30,000 and $50,000. This range can vary depending on experience, qualifications, and the region in which the job is located. Additionally, bonuses and commissions may be available for Global Travel Consultants, which can increase their salary range.

Additional Information
American Express Global Business Travel is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedAugust 14th, 2023
Apply BeforeMay 22nd, 2025
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About American Express Global Business Travel

American Express Global Business Travel is a multinational travel management company headquartered in New York City. Amex GBT has 13,500 employees in more than 140 countries. American Express holds a minority interest in Amex GBT, but the travel company operates as a separate entity from the financial services group.

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