American Express Global Business Travel

Remote
Full-TimeDepends on ExperienceSenior LevelMasters
Job Description

We’re looking for an experienced and driven Manager Hotel Commercial to join the American Express Global Business Travel team. Our ideal candidate is a strategic thinker with exceptional problem-solving skills and a passion for the travel and hospitality industry. The successful applicant will be expected to work with our hotel partners to deliver the most competitive and cost-effective rates for our travelers, and to help drive sales and profits. They will need to negotiate and manage the hotel portfolio, build strong relationships with our hotel partners, and coordinate with internal teams to ensure our travelers have the best possible experience. To be successful in this role, the Manager Hotel Commercial must have: • A bachelor's degree in hospitality or related field • At least 5 years of experience in the travel and hospitality industry • Excellent communication and customer service skills • Strong negotiation, problem-solving, and analytical skills • The ability to work effectively in a fast-paced, ever-changing environment • A collaborative spirit and the ability to work with stakeholders of all levels • Proficiency in Microsoft Office and the ability to learn new software quickly • A valid driver’s license If you’re an ambitious and motivated professional with a passion for the travel and hospitality industry, we’d love to hear from you.

Responsibilities: • Negotiate and manage the hotel portfolio ensuring competitive and cost-effective rates for travelers • Drive sales and profits for hotel partners • Build and maintain relationships with hotel partners • Coordinate with internal teams to maximize travelers' experience • Provide exceptional customer service and communication skills • Utilize strong negotiation, problem-solving, and analytical skills • Work effectively in a fast-paced, ever-changing environment • Collaborate with stakeholders of all levels • Proficient in Microsoft Office and other software • Must have a valid driver’s license

Where is this job?
This job opening is listed as 100% remote
Job Qualifications
  • Excellent Communication Skills

  • Excellent Customer Service Skills

  • Strong Knowledge Of The Hotel Commercial Environment

  • Strong Negotiation Skills

  • Ability To Manage Multiple Projects And Deadlines

  • Proven Track Record Of Achieving Customer And Supplier Satisfaction

  • Knowledge Of The American Express Global Business Travel Systems

  • Business Analysis And Financial Acumen

Required Skills
  • Budgeting

  • Consulting

  • Training

  • Planning

  • Communication

  • Sales

  • Marketing

  • Forecasting

  • Negotiation

  • Leadership

  • customer service

  • Organization

  • Recruiting

  • Problem-Solving

  • Managing

Soft Skills
  • Communication

  • Time management

  • Interpersonal Skills

  • creativity

  • Organization

  • self-motivation

  • Critical thinking

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Manager Hotel Commercial is $50,000 to $90,000 per year. The salary range is largely determined by the size and type of hotel, its location, and the experience of the individual. Manager Hotel Commercials typically oversee the commercial aspects of the hotel, such as sales and marketing, budgeting, and customer service. They may also be responsible for managing a team of staff and overseeing hotel operations.

Additional Information
American Express Global Business Travel is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedAugust 14th, 2023
Apply BeforeMay 22nd, 2025
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About American Express Global Business Travel

American Express Global Business Travel is a multinational travel management company headquartered in New York City. Amex GBT has 13,500 employees in more than 140 countries. American Express holds a minority interest in Amex GBT, but the travel company operates as a separate entity from the financial services group.

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