American Express Global Business Travel

Remote
Full-TimeDepends on ExperienceMid-LevelBachelors
Job Description

We are looking for a Sabre Travel Consultant to join American Express Global Business Travel. The ideal candidate must be passionate about providing exceptional customer service and creating meaningful travel experiences for our clients. You will have the opportunity to work with the latest technology and use your expertise to provide clients with the best travel solutions. To be successful in this role, you should have excellent knowledge of Sabre GDS, customer service experience and exceptional problem-solving skills.As our Sabre Travel Consultant, you will be responsible for responding to customer inquiries, recommending appropriate travel solutions, and processing bookings. You will need to have the ability to provide accurate information and resolve any issues that may arise. We are seeking a candidate who is passionate about travel and who is motivated to help our clients have the best possible experience.

Responsibilities:

  1. Respond to customer inquiries in a timely and professional manner.
  2. Recommend appropriate travel solutions based on the customer’s needs and preferences.
  3. Process bookings using Sabre GDS.
  4. Provide accurate information regarding travel schedules, fares, hotels, and other related services.
  5. Resolve any customer issues or complaints regarding their travel experience.
  6. Work with the latest technology to ensure accuracy and efficiency.
  7. Utilize excellent problem solving skills to identify and address customer needs.
  8. Maintain a high level of customer service and professionalism at all times.
Where is this job?
This job opening is listed as 100% remote
Job Qualifications
  • Excellent Customer Service Skills

  • Advanced Knowledge Of Sabre Gds System

  • Strong Problem Solving And Communication Skills

  • Advanced Knowledge Of Airline Fare Rules And Ticketing

  • Advanced Knowledge Of Hotel And Car Rental Services

  • Familiarity With Corporate Travel Expense Management Systems

  • Understanding Of Passport

  • Visa

  • And Other Travel Document Requirements

  • Knowledge Of Travel Industry Trends And Industry Best Practices

Required Skills
  • Documentation

  • Research

  • Communication

  • Multitasking

  • Negotiation

  • Analysis

  • Problem-Solving

  • Attention-To-Detail

  • Time-Management

  • Customer-Service

  • Refunds

  • Ticketing

  • Reservation

  • Booking

  • Rebooking

Soft Skills
  • Communication

  • Conflict Resolution

  • Leadership

  • Time management

  • Interpersonal Skills

  • creativity

  • Organization

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Sabre Travel Consultant is between $26,000 and $60,000 per year. This range is dependent on factors such as location, experience, and specialization. However, the average salary for a Sabre Travel Consultant is around $45,000 per year.

Additional Information
American Express Global Business Travel is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedAugust 14th, 2023
Apply BeforeMay 22nd, 2025
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About American Express Global Business Travel

American Express Global Business Travel is a multinational travel management company headquartered in New York City. Amex GBT has 13,500 employees in more than 140 countries. American Express holds a minority interest in Amex GBT, but the travel company operates as a separate entity from the financial services group.

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