American Express

Director, Learning and Development

American Express

New York, NY, USA
Full-TimeDepends on ExperienceSenior LevelMasters
Job Description

Welcome to American Express, where we strive to provide our employees with the tools and support they need to reach their full potential. As the Director of Learning and Development, you will play a crucial role in shaping the growth and development of our talented team members. We are seeking a passionate and experienced leader to design and implement innovative learning strategies that align with our company's goals and values. If you are a dynamic and visionary professional with a strong background in employee development, we invite you to join our team and help us create an exceptional learning experience for our employees.

  1. Develop and implement learning and development strategies that align with company goals and values.
  2. Design and deliver effective training programs and initiatives that enhance employee skills, knowledge, and competencies.
  3. Create and maintain a positive and engaging learning environment for employees.
  4. Collaborate with department leaders to identify training needs and develop customized learning solutions.
  5. Evaluate the effectiveness of training programs and make necessary adjustments to ensure continuous improvement.
  6. Stay updated on industry trends and best practices in employee development to incorporate into learning strategies.
  7. Utilize a variety of learning methods, including e-learning, classroom training, and on-the-job learning, to meet the diverse needs of employees.
  8. Manage a team of learning and development professionals and provide guidance and support to ensure their professional growth and development.
  9. Develop and manage the learning and development budget to ensure cost-effective use of resources.
  10. Foster a culture of continuous learning and development throughout the organization.
  11. Collaborate with HR and talent management teams to identify high potential employees and create individualized development plans.
  12. Act as a subject matter expert and provide guidance and support to employees and managers on learning and development-related matters.
  13. Monitor and report on the impact of learning and development initiatives on employee performance and overall business success.
  14. Partner with external vendors and consultants to provide specialized training and development programs.
  15. Uphold company policies and procedures related to learning and development initiatives.
Where is this job?
This job is located at New York, NY, USA
Job Qualifications
  • Extensive Experience In Developing And Implementing Comprehensive Learning And Development Strategies At A Global Level.

  • Demonstrated Success In Creating And Executing Training Programs That Drive Employee Engagement, Retention, And Performance.

  • In-Depth Knowledge Of Adult Learning Principles And Experience In Using A Variety Of Instructional Design Methodologies.

  • Proven Track Record In Effectively Managing A Team Of Learning And Development Professionals To Achieve Organizational Goals.

  • Strong Business Acumen And Ability To Align Learning And Development Initiatives With Overall Company Objectives And Strategies.

Required Skills
  • Change Management

  • Strategic Planning

  • Performance Management

  • Talent Management

  • Budget management

  • Team Building

  • Instructional design

  • Organizational Development

  • Leadership development

  • Coaching and Mentoring

  • Training Development

Soft Skills
  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Time management

  • creativity

  • Teamwork

  • Adaptability

  • Problem-Solving

  • Decision-making

Compensation

According to JobzMall, the average salary range for a Director, Learning and Development in New York, NY, USA is between $98,000 and $180,000 per year. The salary may vary depending on factors such as education, experience, and the specific industry or company.

Additional Information
American Express is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedFebruary 7th, 2024
Apply BeforeMay 22nd, 2025
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About American Express

American Express Co. operates as a global services company, which engages in the provision of credit card, financial, and global travel services. It operates through the following business segments: U.S. Card Services, International Card Services, Global Commercial Services, Global Network & Merchant Services, and Corporate.

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