Travel Consultant -Travel & Lifestyle Services

Are you passionate about travel and eager to help others explore the world? Do you have a strong background in customer service and a knack for creating unforgettable experiences? Look no further – American Express is seeking a dynamic and knowledgeable Travel Consultant to join our Travel & Lifestyle Services team. In this role, you will have the opportunity to use your expertise and enthusiasm to curate personalized travel itineraries for our valued customers. With a focus on delivering exceptional service and creating unforgettable memories, this position is perfect for anyone with a love for travel and a passion for providing top-notch customer care. If you're ready to join a global leader in the travel industry and make a difference in people's lives, then we want to hear from you!

1. Utilize your extensive knowledge and passion for travel to curate personalized itineraries for our customers.
2. Provide exceptional customer service by understanding and fulfilling the unique needs and preferences of each customer.
3. Use your expertise to recommend and book flights, accommodations, activities, and other travel services.
4. Stay up-to-date on industry trends and changes to ensure the best travel experiences for our customers.
5. Build and maintain strong relationships with customers to foster loyalty and repeat business.
6. Continuously strive to exceed customer expectations and deliver unforgettable travel experiences.
7. Collaborate with team members to share knowledge and improve overall customer service.
8. Handle customer inquiries and complaints in a timely and professional manner.
9. Maintain accurate and organized records of customer interactions and transactions.
10. Adhere to company policies and procedures to ensure consistent and high-quality service.
11. Act as a brand ambassador for American Express, promoting our values and commitment to exceptional service.
12. Continuously seek opportunities to improve processes and enhance the customer experience.
13. Stay informed on current travel regulations and advisories to ensure compliance and safety for customers.
14. Attend training and development programs to enhance skills and knowledge in the travel industry.
15. Communicate effectively with customers, colleagues, and travel suppliers to ensure smooth travel experiences.

According to JobzMall, the average salary range for a Travel Consultant -Travel & Lifestyle Services in Phoenix, AZ, USA is between $35,000 and $50,000 per year. However, this can vary based on factors such as experience, education, and company size. Some travel consultants may also earn commission or bonuses in addition to their base salary.

American Express Co. operates as a global services company, which engages in the provision of credit card, financial, and global travel services. It operates through the following business segments: U.S. Card Services, International Card Services, Global Commercial Services, Global Network & Merchant Services, and Corporate.