American Family Insurance

Field Property Claims Adjuster

American Family Insurance

Remote
Full-TimeDepends on ExperienceMid-LevelBachelors
Job Description

American Family Insurance is seeking an experienced Field Property Claims Adjuster to join its team and provide exceptional service to our customers. The successful candidate must possess the necessary knowledge and skills needed to assess damages and determine the appropriate policy coverage for our customers. This position requires the ability to establish relationships with customers, thoroughly investigate claims, and accurately negotiate settlements. The ideal candidate will demonstrate strong customer service and communication skills, have the ability to work independently, and prioritize tasks and activities. A solid understanding of insurance policies, procedures, and regulations is essential. If you have the qualifications necessary to excel in this role, we look forward to receiving your application.

Responsibilities:

  1. Investigate and assess damages related to property claims in order to determine appropriate policy coverage.
  2. Negotiate settlements with customers and/or third-party providers in accordance with established procedures.
  3. Establish and maintain positive relationships with customers in order to provide quality service.
  4. Utilize strong customer service and communication skills to resolve customer concerns.
  5. Prioritize tasks and activities in order to meet deadlines and ensure customer satisfaction.
  6. Remain knowledgeable of insurance policies, procedures, and regulations and ensure compliance.
  7. Work independently and collaboratively with other team members to ensure customer satisfaction.
  8. Prepare detailed reports for management and other insurance representatives.
Where is this job?
This job opening is listed as 100% remote
Job Qualifications
  • Excellent Communication Skills

  • Finance

  • Proficient In Claims Adjusting Software

  • Bachelor's Degree In Business

  • Or Insurance

  • Ability To Work Independently And In Teams

  • Ability To Prioritize And Multitask

  • Flexibility To Travel To Meet With Clients

  • Excellent Problem-Solving Skills

  • Ability To Work In A Fast-Paced Environment

Required Skills
  • Reporting

  • Documenting

  • Interpreting

  • communicating

  • Negotiating

  • Analyzing

  • Facilitating

  • Collaborating

  • Inspecting

  • Evaluating

  • Resolving

  • Investigating

  • Adjusting

  • Estimating

  • Reconciling

Soft Skills
  • Communication

  • Conflict Resolution

  • Interpersonal

  • Leadership

  • Time management

  • creativity

  • self-motivation

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Field Property Claims Adjuster is between $43,000 and $77,500 per year. The salary range will vary depending on the company, region, and experience of the adjuster.

Additional Information
American Family Insurance is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedJuly 12th, 2023
Apply BeforeMay 22nd, 2025
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About American Family Insurance

American Family Insurance, also abbreviated as AmFam, is an American private mutual company that focuses on property, casualty, and auto insurance, and also offers commercial insurance, life, health, and homeowners coverage as well as investment and retirement-planning products.

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