American International Group

Casualty Claims Specialist

American International Group

Charlotte, NC, USA
Full-TimeDepends on ExperienceMid-LevelBachelors
Job Description

We are currently seeking a highly skilled and motivated Casualty Claims Specialist to join our team at American International Group. As a leader in the insurance industry, AIG is committed to providing exceptional services to our clients. In this role, you will be responsible for managing and resolving complex casualty claims, utilizing your expertise and knowledge to ensure fair and timely settlements. We are looking for someone who is passionate about delivering excellent customer service, has a strong attention to detail, and thrives in a fast-paced environment. If you have a background in claims handling and are looking for a challenging and rewarding career opportunity, we encourage you to apply.

  1. Manage and resolve complex casualty claims in a timely and efficient manner.
  2. Utilize expertise and knowledge to ensure fair and accurate settlements.
  3. Provide excellent customer service to clients throughout the claims process.
  4. Maintain a high level of attention to detail in all claims handling tasks.
  5. Stay up-to-date on industry trends and regulations related to casualty claims.
  6. Collaborate with team members to develop and implement effective claims strategies.
  7. Use analytical skills to evaluate claim information and make informed decisions.
  8. Communicate effectively with clients, colleagues, and third-party vendors.
  9. Maintain accurate and organized claim files and documentation.
  10. Adhere to company policies, procedures, and best practices.
  11. Participate in ongoing training and development opportunities to enhance skills and knowledge.
  12. Ensure compliance with legal and regulatory requirements.
  13. Monitor and report on claim status and progress to management.
  14. Identify opportunities for process improvement and provide recommendations.
  15. Handle any other duties and responsibilities as assigned by the company.
Where is this job?
This job is located at Charlotte, NC, USA
Job Qualifications
  • Bachelor's Degree In Insurance, Business, Or A Related Field

  • Minimum Of 3 Years Of Experience In Property And Casualty Insurance Claims Handling

  • Strong Knowledge Of Insurance Policies, Coverage, And Regulations

  • Excellent Communication And Customer Service Skills

  • Proficient In Claims Management Software And Microsoft Office Suite.

Required Skills
  • Documentation

  • Data Analysis

  • Communication

  • Time Management

  • Negotiation

  • Conflict Resolution

  • customer service

  • Claims Processing

  • Risk assessment

  • Fraud detection

  • Investigation

  • Policy Interpretation

Soft Skills
  • Communication

  • Conflict Resolution

  • Leadership

  • Time management

  • creativity

  • Organization

  • Teamwork

  • Adaptability

  • Problem-Solving

  • Empathy

Compensation

According to JobzMall, the average salary range for a Casualty Claims Specialist in Charlotte, NC, USA is $50,000 - $70,000 per year. However, this can vary depending on factors such as experience, education, and the specific company or insurance provider. Some employers may also offer bonuses or commission opportunities.

Additional Information
American International Group is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedMarch 18th, 2024
Apply BeforeMay 22nd, 2025
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About American International Group

American International Group, Inc., also known as AIG, is an American multinational finance and insurance corporation with operations in more than 80 countries and jurisdictions.

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