American International Group

Claim Manager, Airline & Severe Loss

American International Group

Houston, TX, USA
Full-TimeDepends on ExperienceSenior LevelMasters
Job Description

At American International Group, we are seeking a highly skilled and experienced Claim Manager to join our team as an expert in handling airline and severe loss claims. As a global insurance organization, we are committed to providing our clients with exceptional service and support, and we are looking for a passionate and dedicated individual to help us achieve this goal. If you have a strong background in claims management and a deep understanding of the aviation industry, we invite you to apply for this exciting opportunity. Join us at AIG and make a positive impact in the world of insurance.

  1. Lead and manage a team of claims specialists to ensure efficient and effective handling of airline and severe loss claims.
  2. Utilize expert knowledge of the aviation industry to analyze and assess complex claims and make sound decisions.
  3. Collaborate with internal and external stakeholders to gather necessary information and evidence to support claims.
  4. Develop and implement claim handling strategies to minimize loss and maximize recovery.
  5. Monitor and track claims to ensure timely and accurate resolution.
  6. Review and evaluate claims documents, reports, and policies to determine coverage and liability.
  7. Communicate with clients, brokers, and other parties involved in the claims process to provide updates and address any concerns.
  8. Conduct investigations and negotiate settlements with claimants or their representatives.
  9. Stay up-to-date with industry trends, regulations, and best practices to continuously improve claim handling processes.
  10. Identify and implement process improvements to enhance efficiency and effectiveness.
  11. Train and develop team members to enhance their skills and knowledge in handling airline and severe loss claims.
  12. Maintain accurate and organized claims records and documentation.
  13. Ensure compliance with company policies, procedures, and legal requirements.
  14. Represent the company in a professional and ethical manner at all times.
  15. Contribute to the overall success of the company by meeting or exceeding performance goals and targets.
Where is this job?
This job is located at Houston, TX, USA
Job Qualifications
  • Bachelor's Degree In Business Administration, Risk Management, Or A Related Field.

  • Minimum Of 5 Years Of Experience In Claims Management, Specifically In The Airline And Severe Loss Industry.

  • Strong Knowledge Of Insurance Policies, Regulations, And Industry Standards Related To Airline And Severe Loss Claims.

  • Excellent Communication And Negotiation Skills, With The Ability To Effectively Manage And Resolve Complex Claims.

  • Proven Leadership And Team Management Experience, With The Ability To Provide Guidance And Support To A Team Of Claims Professionals.

Required Skills
  • Financial Analysis

  • Negotiation

  • Crisis Management

  • customer service

  • Claims Management

  • Team Leadership

  • Risk assessment

  • Contract review

  • Loss mitigation

  • Investigation

  • Insurance Policies

  • Airline Industry

Soft Skills
  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Time management

  • Interpersonal Skills

  • Critical thinking

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Claim Manager, Airline & Severe Loss in Houston, TX, USA is $80,000 - $120,000 per year. This salary range can vary depending on the specific company, years of experience, and education level of the individual.

Additional Information
American International Group is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedMarch 18th, 2024
Apply BeforeMay 22nd, 2025
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About American International Group

American International Group, Inc., also known as AIG, is an American multinational finance and insurance corporation with operations in more than 80 countries and jurisdictions.

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