
Complex Claims Director, Management Liability
Are you a highly skilled and experienced leader in the insurance industry? Are you looking for a challenging and rewarding opportunity to oversee complex claims in the management liability sector? American International Group (AIG) is seeking a dynamic and driven Complex Claims Director to join our team. As the Complex Claims Director, you will be responsible for managing a team of claims professionals and handling high-value and complex claims for our management liability clients. We are looking for someone with a strong background in claims management, excellent communication and negotiation skills, and a deep understanding of management liability insurance. If you are ready to take on a leadership role and make a significant impact in the insurance world, we want to hear from you.
- Oversee and manage a team of claims professionals to ensure efficient and effective handling of high-value and complex claims in the management liability sector.
- Develop and implement strategies to mitigate risk and maximize insurance coverage for clients.
- Serve as the main point of contact for clients and build strong relationships to understand their needs and provide exceptional customer service.
- Provide guidance and support to claims team members, including coaching, training, and performance evaluations.
- Review and analyze claims to determine coverage and liability, and make recommendations for resolution.
- Collaborate with internal teams, including underwriting and legal, to effectively manage claims and provide timely updates to clients.
- Stay current with industry trends, regulations, and best practices to continuously improve claims handling processes.
- Negotiate settlements with claimants and other parties involved in complex claims.
- Ensure compliance with all company policies, procedures, and regulatory requirements.
- Represent AIG in industry events and conferences to promote our expertise and services in management liability claims.
- Identify opportunities for process improvements and implement solutions to increase efficiency and productivity.
- Maintain accurate and thorough documentation of all claims activities and decisions.
- Prepare and present reports on claims status, trends, and key performance indicators to senior management.
- Lead by example and foster a positive and collaborative work environment within the claims team.
- Adhere to strict ethical standards and maintain confidentiality of sensitive information.
Extensive Experience In Managing Complex Claims: The Ideal Candidate For This Role Should Have A Proven Track Record Of Successfully Managing Complex And High-Value Claims In The Management Liability Industry. This Includes Experience In Handling Claims Related To Directors And Officers Liability, Employment Practices Liability, Fiduciary Liability, And Cyber Liability.
In-Depth Knowledge Of Management Liability Insurance: The Complex Claims Director Should Possess A Strong Understanding Of Management Liability Insurance Policies, Coverage And Exclusions, And Relevant Laws And Regulations. This Knowledge Will Be Essential In Effectively Evaluating And Managing Complex Claims.
Strong Leadership And Managerial Skills: As A Director-Level Position, The Candidate Should Have Excellent Leadership And Managerial Skills To Effectively Lead A Team Of Claims Professionals. This Includes The Ability To Motivate And Mentor Team Members, Delegate Tasks, And Make Strategic Decisions.
Analytical And Problem-Solving Skills: Dealing With Complex Claims Requires A High Level Of Analytical And Problem-Solving Skills. The Ideal Candidate Should Be Able To Quickly Analyze And Evaluate Information, Identify Key Issues, And Develop Effective Strategies To Resolve Claims In A Timely And Cost-Effective Manner.
Excellent Communication And Negotiation Skills: The Complex Claims Director Will Be Responsible For Communicating With Various Stakeholders, Including Clients, Attorneys, Underwriters, And Senior Management. Strong Communication And Negotiation Skills Are Crucial In Effectively Advocating For The Company's Interests And Achieving Successful Claim Outcomes.
Financial Analysis
Strategic Planning
Communication Skills
Negotiation skills
Conflict Resolution
Litigation management
Team Leadership
Risk assessment
Coverage analysis
Fraud detection
Claim Investigation
Communication
Conflict Resolution
Emotional Intelligence
Leadership
Time management
creativity
flexibility
Teamwork
Adaptability
Problem-Solving
According to JobzMall, the average salary range for a Complex Claims Director, Management Liability in New York, NY, USA is $150,000 - $250,000 per year. However, this can vary depending on the specific company, industry, and level of experience. It is important to research the specific job and company to get a more accurate salary range.
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American International Group, Inc., also known as AIG, is an American multinational finance and insurance corporation with operations in more than 80 countries and jurisdictions.

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