Call Center Blood Scheduler

Are you passionate about making a difference in the lives of others? Do you have a strong customer service background and a desire to work for a renowned humanitarian organization? If so, we have the perfect opportunity for you! The American Red Cross is seeking a Call Center Blood Scheduler to join our team and help us fulfill our mission of providing lifesaving blood to those in need. As a Blood Scheduler, you will play a vital role in coordinating blood donation appointments and ensuring a steady supply of blood for patients. This position requires excellent communication skills, attention to detail, and a compassionate demeanor. If you are ready to use your skills for a meaningful cause, we encourage you to apply for this fulfilling role.

1. Coordinate blood donation appointments and maintain a steady supply of blood for patients.
2. Communicate with potential and current donors to schedule appointments and answer questions.
3. Maintain accurate and up-to-date records of donor information and appointment schedules.
4. Collaborate with other team members to ensure efficient and effective blood collection processes.
5. Provide exceptional customer service to donors, ensuring a positive experience and encouraging future donations.
6. Utilize strong attention to detail to ensure accurate and timely scheduling of appointments.
7. Work closely with blood drive coordinators to schedule appointments for mobile blood drives.
8. Continuously monitor and adjust appointment schedules to meet supply and demand needs.
9. Communicate with medical staff to ensure proper documentation and handling of blood donations.
10. Follow established protocols and guidelines for handling confidential donor information.
11. Participate in training and development opportunities to continuously improve skills and knowledge.
12. Serve as an ambassador for the American Red Cross and promote the organization's mission.
13. Maintain a compassionate and professional demeanor when dealing with donors and colleagues.
14. Adhere to all safety protocols and procedures to ensure a safe and healthy environment for donors and staff.
15. Complete any other duties or tasks as assigned by supervisor.

According to JobzMall, the average salary range for a Call Center Blood Scheduler in San Diego, CA, USA is $33,000 to $44,000 per year. This may vary depending on the specific company, experience level, and additional skills or certifications held by the individual.

The American Red Cross, also known as The American National Red Cross, is a humanitarian organization that provides emergency assistance, disaster relief, and disaster preparedness education in the United States.