American Red Cross

Customer Service Representative

American Red Cross
1955 Monroe Dr NE, Atlanta, GA 30324, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description
  • Answers incoming calls for rescheduling and screening WIC applicants
  • Accurately completes applicant screening documentation and schedules applicants and participants
  • Contacts participants to reschedule missed appointments
  • Refers participant questions and concerns to specific offices or appropriate staff
  • Maintains an accurate referral list and refers participants accordingly
  • Maintains accurate, updated participant telephone numbers, addresses, email addresses, and food packages.
  • Informs office management of participant appointment shortages.
  • Maintains accurate data to support decision making.
  • Ensure Autodialer is set properly to run
Where is this job?
This job is located at 1955 Monroe Dr NE, Atlanta, GA 30324, USA
Job Qualifications

  • Ability to work in fast paced environment

  • Prior experience in a similar role is a plus

Required Skills

  • Time Management

  • Scheduling

  • Customer Service skills

  • Record keeping

Soft Skills

  • Adaptable

  • Multitasking

  • Verbal communication

  • Detail Oriented

  • written communication

Compensation

According to JobzMall, the average salary range for a Customer Service Representative in 1955 Monroe Dr NE, Atlanta, GA 30324, USA is $25,000 to $30,000 per year.

Additional Information
American Red Cross is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedJuly 29th, 2022
Apply BeforeMay 22nd, 2025
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About American Red Cross

The American Red Cross, also known as The American National Red Cross, is a humanitarian organization that provides emergency assistance, disaster relief, and disaster preparedness education in the United States.

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